Blocked account in XBOX live

Good day, my account has been blocked.

I was not online at the moment of the conduct.

At that time i was a sleep!

Please contact me.

I want to play online.

It has to be someone else that was playing with my account.

I hope you can help me as soon as possible.

My son is very sad that he is accused of something he did not commited.

gr

:)

 

How to use Kinect Share

Kinect sharing allows you to share your photos and videos with others. Some Kinect games can take photos and videos of you and your friends at the time of playing. You can easily upload these photos and videos to websites and services such as KinectShare.com. You can download your files any time. You can also share the photos and videos with your friends and family on social networking sites like Facebook.

You have to sign into Xbox LIVE to upload your photos and videos to KinectShare.com or similar websites. The Kinect Sharing setting must be “Allowed”.

To change your Kinect Sharing setting, follow the steps bellow:

• First, you need to turn on your console and sign in using your Xbox LIVE gamertag.
• Go to Settings to select Privacy.
• Press Change Settings.
• Select Customize.
• Proceed to Kinect Sharing.
• Select Allowed or Blocked.
  
  Allowed: If the setting is “Allowed”, you can upload and share photos and videos to websites and services such as KinectShare.com.
  
  Blocked: If the setting is “Blocked”, you won’t be able to upload your files on websites and services.
  
  Note: The default settings is “Allowed” for adult and teen Xbox Live accounts, and “Blocked” for Xbox LIVE child accounts.
  
  
• Press B on your controller.
• Finally, press Save and Exit to save your settings.

You need to complete these steps for each person in your family. To change the setting on a child account, you’ll be asked to enter the Microsoft account (email address and password) of the associated adult account.

 

Keep Receiving 'Error 8015190E' and 'Can't Connect to XBOX Live'

I would try checking my email associated with the Xbox live account and see if your account has been temporarily blocked. If your account was blocked, you can follow the steps in the email to unblock your account.

 

The enforcement team isn't on the forums, so they will not help you here.

For more info on your ban visit http://enforcement.xbox.com

 

While some Code of Conduct violations are immediately resolved, XBLPET also conducts reactive investigations. Many of these investigations are triggered by player complaints. The Code of Conduct has no statute of limitations, and users may be enforced
upon at any time for past offenses.

A player may be offline (or playing single player) at the time of the suspension, but his or her online status at that particular moment may have no bearing on the reason behind the enforcement.

As the owner of the account you are ultimately responsible for how the account is used, both good and bad. When we issue a suspension, it’s not necessarily because you committed a violation, but because the account was used to commit a violation. Even
if you weren’t home or holding the controller when the activity occurred, if a particular Gamertag was used to harass other players or cheated in a game we have to hold it accountable.

Xbox Enforcement does not use the forums and the only way to get help is through the enforcement website.

You can find out more information about your ban here-
https://enforcement.xbox.com/en-US/enforcement/showenforcementhistory

If you feel that the ban was wrongly imposed, check out-Xbox Enforcement | How Do I to find out more info about case reviews

This FAQ/enforcement myths might also be helpful-
https://enforcement.xbox.com/en-US/home/howto#sub-topic0-5

Hope this helps!