Blitz packs disappeared

hello, on a few occasions I have unlocked blitz packs from doing certain things like campaign, when I go to open them, they have either disappeared or I have been sent back to the title screen only to find that the packs were gone when I go to open them,
is a common thing at the moment, if so do you know when it will be resolved?

I'm not trying to scam blitz packs, I just want assistance from this

:)

 

Pack blitz Hw2

Hello i just bought this morning 2 pack blitz from the market for the game Hw2 but it didn't appear in game what's the problem ?

 

Pack blitz Hw2

Hi there PredaTx Fr, thanks for reaching out.

Just to clarify, were you able to see your Halo Wars 2 Blitz Packs appear in game since you last contacted us?

If not, please contact
Chat or Phone support regarding this billing issue you're experiencing.

 

Hey there,

This isn't something we've seen many reports on. Though with other games it's common that it can take a few minutes to show up. Try to close the game fully and then power cycle the console before restarting the game to see if it helps.

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