Bless Unleashed gives "Unable to offer you services at this time" on 2 child accounts.

I had to change age restrictions then log out of account and log back in. If that doesn't work log into parent mircosoft account and change age so its no longer a child account then sign account out then back in. Hope this helps! Love that my kiddo likes
gaming with me!

Game starts, press A to continue then greeted with message in subject line, "Unable to offer you services at this time."

2 parent accounts run just fine.

Searched for the issue, found nothing. - Suspect its a parental control setting but don't know which.

Contacted Bandai Namco support, they directed me to MS support.

Any ideas?

Yeah I've changed all settings and gone through it all with xbix support and there is absolutely nothing wrong on our end according to them.

I relayed this back to the games support team and have so far been completely ignored. So for now I cannot play the game at all because the child has to play it on my account.

They refuse to acknowledge the issue.

Had the exact same issue and have removed all restrictions on the child account to no avail. Was also told to contact Ms support when I asked them for help.

Has anyone had any luck resolving this issue?

Game starts, press A to continue then greeted with message in subject line, "Unable to offer you services at this time."

2 parent accounts run just fine.

Searched for the issue, found nothing. - Suspect its a parental control setting but don't know which.

Contacted Bandai Namco support, they directed me to MS support.

Any ideas?

It’s likely this has something to do with their privacy settings since it is an online game. Details on changing this and child accounts can be found here: https://beta.support.xbox.com/help/family-online-safety/browse