Black screen upon game loading?

Discus and support Black screen upon game loading? in XBoX on Consoles to solve the problem; Every time I start a game (after I hit A with the game tile highlighted on the dashboard), a black screen appears and the game refuses to load. It's... Discussion in 'XBoX on Consoles' started by Irfan Faiz, Jun 22, 2014.

  1. Irfan Faiz
    Irfan Faiz Guest

    Black screen upon game loading?


    Every time I start a game (after I hit A with the game tile highlighted on the dashboard), a black screen appears and the game refuses to load. It's not my disc drive as I can play DVDs just fine. I also get a black screen if I try to play my Games on Demand
    titles.

    I assume this is network-related as when I disconnect from my WiFi network, I can play the games just fine sans network ability. Is there a way around this? I've discovered a rather tedious method to play the games which demands a lengthy explanation so I'd
    rather avoid posting it here.

    I have a Xbox 360 Slim 4GB with an official 250GB hard drive.

    :)
     
    Irfan Faiz, Jun 22, 2014
    #1
  2. IK134
    IK134 Guest
    Black screen upon starting games

    Mine only freezes on Halo 3, it goes black and nothing happens. When I press the guide button, I can hear the sound, but nothing happens. I then have to restart the console to play another game. /Black screen upon game loading? :(
     
    IK134, Jun 22, 2014
    #2
  3. Rabscuttle1
    Rabscuttle1 Guest
    Black screen upon starting games

    @XpR0xCreaTi0nX if you go back and look at my other posts you'll see I'm talking to those that said they were going to ditch Microsoft and Xbox over this. Wanting to know what's going on and what's being done to fix the problem isn't crying. There's a legitimate
    amount of complaining and then there's over the top whining. It's the over the top kids I'm talking to. Wanting answers from Microsoft on what's going on is understandable. Demanding an instant fix to a problem, and then threatening to ditch the company because
    you don't get instant gratification is being a whine ***. Which I made clear in previous posts. And I'm an adult in my 30's who works hard for and buys his on ***. I would guess your a youngster by the grade school homophobic insult you threw my way. Or an
    ignorant redneck.
     
    Rabscuttle1, Jun 22, 2014
    #3
  4. DarKWun224
    DarKWun224 Guest

    Black screen upon game loading?

    I also faced the same problem u had. Perhaps this is because xbox live is down for some users? ( unlucky users like me ) However I was able to play my digital copy of game off my hdd while still online. Again everything works fine when I play them offline.
    I only unplug my ethernet cable and load up the game in offline mode, then press guide button to reconnect and sign in to xboxlive after I come to game menu, and it works. Hope this help u as well
     
    DarKWun224, Jun 22, 2014
    #4
  5. NujumHebat
    NujumHebat Guest
  6. Mister Rush
    Mister Rush Guest
    Hi all,

    Just want to make sure all troubleshooting steps have been tried here to ensure we are all on the same page. Let's be sure to try all these steps:

    1). Restart your console.

    2). Clear cache 3 times: support.xbox.com/.../clear-system-cache

    3). Remove and then redownload your profile: support.xbox.com/.../delete-xbox-live-profile-from-xbox-360-console

    4). Launch a downloaded or installed game from the hard drive.

    5). Restart console no matter the result of the previous steps and try relaunching another game that is downloaded or installed to the hard drive.

    6). Try a different profile that is Xbox Live enabled. (Could be a gold or a silver profile, just not a "local only" profile)

    7). Try removing the hard drive: support.xbox.com/.../add-remove-hard-drive and next install a game to a USB drive and then launch the
    game to see if the results differ with a new storage device.

    8). Remove and then reinstall the latest system update by going to (Settings> System> Storage> Highlight but do not select your hard drive> Press LB, RB, X, LB, RB, X > Then follow on-screen prompts)

    9). Test one more time after the system update has completely reinstalled.

    10). Test your account and a game on a different console if you have one available to you to test with.

    __________________________________________________________________________________________

    If these steps are not able to help, please provide the following info in your response post:

    1). What Dashboard OS version is your console on? (Settings> System> Console Settings> System Info)

    2). What model Xbox 360 console do you have? (Ex: Original Xbox 360 Model console, Xbox 360 S model console, Xbox 360 E model console, etc.)

    3). On what date did this behavior start happening?

    4). Is this only happening with downloaded or installed games on the hard drive or does this happen with disc based games as well?

    5). Does this happen on all Xbox Live enabled accounts on this console?

    6). What model hard drive are you using? (Ex: Internal 4GB hard drive on a S model console, 320GB removable hard drive for Xbox S & E model console, etc.)

    7). Are the recommendation sections on the dashboard not populated with content and instead filled with a continuous spinning circle?

    8). Does the workaround of turning off auto sign-in, launching the game first, and then signing in after the game has launched work 100% of the time?

    9). Does the same behavior occur on a different console if you were able to test with your profile?

    10). Does the same behavior occur while both online and in offline mode?

    11). When you get to step 5 in the troubleshooting flow, does the console then loop back into the same behavior?

    12). When you get to step 9 in the troubleshooting flow, does the console loop back into the same behavior?

    13). If you do still receive a black screen after all the troubleshooting steps, does the console freeze if you then press the guide button?

    Please respond below with your findings and we can take further steps from there if needed. Thanks!
     
    Mister Rush, Jun 26, 2014
    #6
  7. Hazarry HAA
    Hazarry HAA Guest
    Heiii, i thought it was my xbox or kinect hardware problem. Well i do get the same problem. Microsoft please fix it. I almost buy xbox one... fuh
     
    Hazarry HAA, Jun 28, 2014
    #7
  8. N156
    N156 Guest

    Black screen upon game loading?

    I have the same problem, I can't play ANY game with Wi-fi and any game I downloaded and play regardless whether with or without Wifi is unplayable. I don't know whether its because of the new update I downloaded a long ago because of how busy everything
    is back then or its on my end or on the Microsoft end.

    Also, anyone tried Mister Rush suggestion? The only thing I can answer is that the guide button work just fine on the black screen, its only when you go to xbox home that it freezes
     
  9. athlonatorzz
    athlonatorzz Guest
    i also encountered this issue recently... cannot play any games if sign in to xbox live...

    before updating to the latest 2.0.16756.0 .. this problem doesnt happen...
     
    athlonatorzz, Jun 29, 2014
    #9
  10. NujumHebat
    NujumHebat Guest
    NujumHebat, Jun 29, 2014
    #10
  11. RARE FREEDOM
    RARE FREEDOM Guest
    FOUND ANSWER! Unplug your internet and load up. Once game starts working, reconnect internet while game still running and problem solved!
     
    RARE FREEDOM, Aug 1, 2014
    #11
  12. Okay, please help me! I have an Xbox 360 slim 4GB system, i can sign into my profile but when i start to play either a disc game or arcade game I get a black screen and when I go to dashboard out, my Xbox freezes on the confirmation dashboard screen. I then
    have to manually have to turn off my system twice in order for it to turn on again.

    If I'm "SOL", then I would like to figure out the quickest way to get it fixed.

    Thanks!
     
    RDxI AM JESUSx, Aug 1, 2014
    #12
  13. Black screen upon game loading?

    Hey guys! This is a known issue. Please see
    this sticky by Mister Cerb for troubleshooting and current workarounds. If they don't work for you, hang tight and know that we are working on it.
     
    Misses Quinzel, Aug 2, 2014
    #13
  14. Hippstro
    Hippstro Guest
    I have the same issue I want to play gta v with my friends but every time I launch it doesn't want to load and stays a black screen. Hope there's a solution to this
     
    Hippstro, Nov 15, 2014
    #14
  15. Hey there, Hippstro! This thread was in relation to a specific issue we had a few months ago. If you could, please post up a new thread detailing what you're running into and troubleshooting you've completed. This way we can get you the individual support
    that works best on the forums. Black screen upon game loading? :)
     
    Misses Quinzel, Oct 31, 2018
    #15
  16. Misses Quinzel Win User

    Black screen upon game loading?

    Hey guys! This is a known issue. Please see
    this sticky by Mister Cerb for troubleshooting and current workarounds. If they don't work for you, hang tight and know that we are working on it.
  17. DarKWun224 Win User

    Black screen upon game loading?

    I also faced the same problem u had. Perhaps this is because xbox live is down for some users? ( unlucky users like me ) However I was able to play my digital copy of game off my hdd while still online. Again everything works fine when I play them offline.
    I only unplug my ethernet cable and load up the game in offline mode, then press guide button to reconnect and sign in to xboxlive after I come to game menu, and it works. Hope this help u as well
  18. Hippstro Win User

    Black screen upon game loading?

    I have the same issue I want to play gta v with my friends but every time I launch it doesn't want to load and stays a black screen. Hope there's a solution to this
  19. NujumHebat Win User

    Black screen upon game loading?

  20. Misses Quinzel Win User

    Black screen upon game loading?

    Hey there, Hippstro! This thread was in relation to a specific issue we had a few months ago. If you could, please post up a new thread detailing what you're running into and troubleshooting you've completed. This way we can get you the individual support
    that works best on the forums. :)
Thema:

Black screen upon game loading?

Loading...
  1. Black screen upon game loading? - Similar Threads - Black screen upon

  2. A black screen upon checking Rewards during game and attempting to return to game.

    in XboX Insiders
    A black screen upon checking Rewards during game and attempting to return to game.: This has happened more times than I can count. I have made several detailed reports to MS via RAP about it. It started out with one particular game, so I thought it was an isolated issue at first,...
  3. Xbox series x turns on showing the xbox logo, but upon it ending im left with a black screen

    in XBoX on Consoles
    Xbox series x turns on showing the xbox logo, but upon it ending im left with a black screen: This happened after I attempted to move a game to internal storage, it wasn't moving no matter how many times i clicked and what not so i reset my xbox and now im stuck I know it isn't an hdmi...
  4. Black Screen upon startup

    in XBoX on Consoles
    Black Screen upon startup: I updated my Xbox One after not playing for a few months. After the update, it asked if I wanted to install Tony Hawk Pro Skater 1&2 that I had just bought and put in. I said yes. The screen then...
  5. Xbox One S black screen with a green bar on top upon startup

    in XBoX on Consoles
    Xbox One S black screen with a green bar on top upon startup: I just turned on my Xbox One S to go on YouTube for a bit and it turned on fine, however nothing was showing up on my tv aside from some pixels and a green bar on the bottom right. I could still...
  6. Boot up issues. Black/blank screen upon start up.

    in XboX Insiders
    Boot up issues. Black/blank screen upon start up.: I've had a few occasions since the latest patch, powering the system on only shows the Hi Notification but the screen remains blank/black. No controller inputs seem to work besides one that I'll...
  7. Need help with a black screen upon loading the walking dead game s2 ep5

    in XBoX Games and Apps
    Need help with a black screen upon loading the walking dead game s2 ep5: Idk if I'm in the right spot. Have been trying to figure out how to post a question for a while now..... I have the season pass for the walking dead game by tale tell game so today I downloaded...
  8. Black Screen Upon Start Up

    in XBoX on Consoles
    Black Screen Upon Start Up: Within the last week, both Xboxes in my household have experienced a black screen upon turning the xbox on. One more than once. Upon start-up (from instant mode) the controller and console...
  9. black screen upon starting X-1

    in XBoX on Consoles
    black screen upon starting X-1: I TURNED MY XBOX ONE THIS MORNING AND GOT A BLACK SCREEN WITH THE BIG XBOX X SYMBOL INSTEAD OF THE DASH BOARD CAN SOMEONE TELL ME WHATS UP WITH GAMING SYSTEM 3f5636a9-06a0-4a2c-9fa7-854ce490f607
  10. Black screen upon starting games

    in XBoX on Consoles
    Black screen upon starting games: I have this problem whenever I try to play arkham city, and the fix was just to sign out, start the game then sign in, so I am thinking the console is trying to update or searching for an update,...