BLACK SCREEN ON XFINITY X1

Discus and support BLACK SCREEN ON XFINITY X1 in XBoX on Windows to solve the problem; Hi, there I get a black screen when I turn on the TV. I’ve unplugged all cables and plugged them back in. I saw on another post to hit exit three... Discussion in 'XBoX on Windows' started by Sophie Brock, Aug 29, 2022.

  1. Sophie Brock
    Sophie Brock Guest

    BLACK SCREEN ON XFINITY X1


    Hi, there

    I get a black screen when I turn on the TV. I’ve unplugged all cables and plugged them back in. I saw on another post to hit exit three times and then 720. I did that and it did not work. Looking for assistance on how to correct this issue.

    :)
     
    Sophie Brock, Aug 29, 2022
    #1
  2. Pattidouglas Win User

    BLACK SCREEN ON XFINITY X1

    If your Xfinity Flex or X1 is displaying a black screen, then there's some possibility that your Xfinity Flex or TV is having some fault in cable connections. Earlier, there were cases where users encountered black screen issues due to the frayed, damaged or torn wire. So, try to check all your cables that are connected to your Xfinity Flex or X1 and TV.

    If you've found any torn, damaged or frayed cable, we suggest you replace that cable with the new one and connect it securely to your devices. After this, turn on your devices and check if this resolves the black screen issue.

    Also, ensure that all the cable connections are tightly connected to your devices. Check all the cables separately.

    If that didn't resolve the issue, check this detailed guide on How you can fix Xfinity Flex Black Screen.
  3. andersonpassos Win User

    BLACK SCREEN ON XFINITY X1

    Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

    good morning

    I didn't understand what is the model of the xbox one, the original, s or X ?

    if it's the x request repair

    it is necessary to register the product on the microsoft website and open a work order.

    https://support.microsoft.com/en-us/devices

    if you have any questions, follow this link:

    https://support.xbox.com/en-us/help/hardware-ne....

    if you tried to reset the resolution and it didn't work, it's probably a defect, the procedure to reset the resolution to 320 is this.

    If there is a disc in the console, eject it.

    On the console, press and hold the Xbox  button for 10 seconds to turn it off.

    Press and hold the Xbox  button and the Eject button until you hear a beep to turn on the console. You will hear one beep immediately and a second beep 10 seconds later. The power light will flash before the second beep. Don't let go until you hear the second beep or see the console boot into low resolution mode (the Xbox boot screen will appear slightly pixelated).

    Note If you have an Xbox Series S or Xbox One S All-Digital Edition, you will need to press and hold the Xbox  button and the Pair button, as your console does not have an Eject button.
  4. swanlee Win User

    Degraded video quality on Live TV

    Same here same deal degraded PQ compared to just plugging the cable box directly into the tv

    Xfinity X1 cable box and LG HDTV

    Crushed blacks, pixelated, softer picture etc.
  5. Bubbers214-5BB5C6A8- Win User

    Xfinity Black Screen on Turn On

    Also it's not the whole screen that goes black, it's only the TV app screen that goes black
  6. Bubbers214-5BB5C6A8- Win User

    Xfinity Black Screen on Turn On

    Yup, that's pretty much what I'm doing too. I replaced the cable with a newer high speed cable and thought that might have fixed it, only to have it happen 3x more times yesterday so it's definitely not fixed. Pretty frustrating.
Thema:

BLACK SCREEN ON XFINITY X1

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