Black screen on tv after starting Xbox one. Unable to see any menu just a black screen. Can...

Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

In this case, we just need to reset your console keeping your games and apps through the Xbox Troubleshooter page. Don't worry because as long as you're connected to Xbox Live your saved progress, games, will not be deleted. It will remove all of your accounts but you can add all of them later on.

Make sure to follow the steps accordingly to access it:

1. Unplug the network cable if you're using a wired network connection.

2. Power off your console, and then unplug the power cord to ensure that the console is completely powered off.

3. Wait 30 seconds, and then plug the power cord back in.

4. Press and hold the Pair button (located on the left side of the console) and the Eject button (located on the front of the console), and then press the Xbox button on the console.

5. Continue holding the Pair and Eject buttons for 10-15 seconds.

6. Listen for two “power-up” tones a couple of seconds apart. You can release the Pair and Eject buttons after the second power-up tone.

When the console powers up, you will see the Xbox Startup Troubleshooter. Please click on "Reset this Xbox" then "Reset and keep my games and apps".

Just an extra note to the previous comment. If you're using the All Digital Xbox One S or Series S then you only need to hold the Sync button.

It can take 30-60 seconds to hear the second start up tone

I try the procedure when the screen is black at the start. I pushed xbox and eject buttons during a long moment, the console started, I heard a sound after 10 seconds but the Xbox button didn't blink. Of course, the screen is still black. Just for info,
when I connect my second console (Xbox One S), it works without any issue (same cables, same tv input).

Can you turn on your console, is it displaying any menu or black screen after the xbox logo is displayed?

Nah, I'm having this problem on multiple tv's. The only difference is that on MY tv the screen goes black every once in a while and has glitchy lines going across the screen randomly, on the living room tv the screen just never goes to the xbox menu or anything, it just says no signal and nothing happens and on my kitchen tv there are no glitchy lines but the screen goes black like every other second...