Black screen on startup after a recent system update

Discus and support Black screen on startup after a recent system update in XBoX on Consoles to solve the problem; Hi all. My system updated yesterday and now it just comes up with a black screen upon startup. A hard reset shows the green screen and logo as normal... Discussion in 'XBoX on Consoles' started by Mindis man, Mar 28, 2019.

  1. Mindis man
    Mindis man Guest

    Black screen on startup after a recent system update


    Hi all. My system updated yesterday and now it just comes up with a black screen upon startup. A hard reset shows the green screen and logo as normal but then just goes black. I jumped on google and I see this has been a recurring theme with updates from
    time to time.

    Anyone else currently having the same issue?

    :)
     
    Mindis man, Mar 28, 2019
    #1
  2. Mindis man Win User

    Black screen on startup after a recent system update

    Thanks team...I tried a few of the suggestions and it was the factory reset (while keeping games and apps) that did the trick. Apparently there's an outage at the moment though that prevents me from playing but I guess that'll sort out soon. Thank you
    all very much for the prompt advice.
  3. XBF Nestor S Win User

    Black screen on startup after a recent system update

    Hey there Mindis thanks for the update!

    We're glad to hear that everything was solved. We will be locking this post as resolved but pleasedon't
    hesitate to Start
    a New Thread
    if you have any questions or concerns.

    Thank you for being a valued Xbox Member!
  4. XBF Chris J Win User

    Black screen on startup after a recent system update

    Hello Mindis man,

    Thank you for posting here on the Xbox forums. Sorry to hear about the black screen you are seeing after an update. Are you able to reach the troubleshooting menu on the Xbox? To get there, simply power cycle your console if you have it turned on. You can
    power cycle it by holding down the power button for about 10 seconds, or until the Xbox turns off.

    Afterwards, turn it on by holding the controller sync button on the xbox, and tapping the power button. Make sure to keep holding the Sync button until you hear the second power up tone.

    From this screen, try out a factory reset while keeping games and apps downloaded. Please note that you will have to re-sign into any accounts you use on the Xbox.

    Let us know the results!
  5. Atherza Win User

    Black screen on startup after a recent system update

  6. DrifterX22 Win User

    Black screen on startup after a recent system update

    Your screen is blank after you turn on the console

    • Confirm that both your TV and Xbox One console are turned on.
    • Check that your TV is set to the correct input signal (HDMI).
    • Check that the HDMI cable connection to your console is secure.
    • Check that the HDMI cable connection to your TV is secure.
    • Check that the HDMI cable is connected to the "out to TV" port on the console.
    • Perform a cold boot on your Xbox One console by holding the power button on the front of the console for approximately 10 seconds, and then turn it on again.
    • Reset your display settings. Here's how:
      1. If there's a disc in the Xbox One console, eject it.
      2. On the console, press and hold the Xbox button
        for five seconds to turn off the console.
      3. Press and hold the Xbox button
        and the Eject button until you hear a beep to turn on the console. You will hear one beep right away and a second beep 10 seconds later. The power light will flash on before the second beep. DO NOT LET GO until the second beep occurs.
        Note This will boot your console in low resolution mode (640 × 480). To reset this setting, go to
        System > Settings in the guide, select
        Display & sounds
        , Video options, and then TV Resolution.
      4. If you are required to complete these steps on every boot-up, you will want to change your TV connection to HDMI as shown in step 3 in the next section, "Your screen is blank and you use an AVR in your setup." For more information, see How
        to adjust the display settings on your Xbox One console
        .
    • Try plugging the HDMI cable into a different HDMI port on your TV.
    • Try using a different HDMI cable to connect your console to your TV.
    • Try connecting your console to a different TV

    Blank screen on start up
Thema:

Black screen on startup after a recent system update

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