black screen on start up

Discus and support black screen on start up in XBoX on Consoles to solve the problem; im part of the preview program and the new dashboard has been crashing my xbox constantly, causing me to reset it and now, when i try to turn it on, it... Discussion in 'XBoX on Consoles' started by DoctaSizzNizz97, Jan 27, 2017.

  1. black screen on start up


    im part of the preview program and the new dashboard has been crashing my xbox constantly, causing me to reset it and now, when i try to turn it on, it shows the logo and xbox one, loads, then black screen, help please?

    :)
     
    DoctaSizzNizz97, Jan 27, 2017
    #1
  2. Black screen start up

    Hi there Sick PRO2, thanks for reaching out.

    If you're on an Xbox One console and experiencing a
    blank screen
    upon start-up, please try those steps.

    Let us know if those help out.
     
    Mister Cazador, Jan 27, 2017
    #2
  3. Sick PRO2
    Sick PRO2 Guest
    Black screen start up

    Xbox will not show home screen it just sits on a blank black screen when I start it up and I’ve tried restarting it and unplugging it completely nothing works.
     
    Sick PRO2, Jan 27, 2017
    #3
  4. vadrath Win User

    Black screen on start up

    Same Problem. A reset don't work
  5. Slayin Bodies Win User

    Black screen on start up

    they are working on it, im sure. we all just need to be patient. these things happen. everyone either forgets or doesnt know about playstations many issues over the years. many of them were far worse including a nearly monthlong outage of psn. just
    allow them some leniency and all will be well.
  6. White59 Win User

    Black screen on start up

    Ya this is something to do with the network. I unplugged my ethernet cord from my xboxone and did a hard restart and it work fine, the I plug the ethernet cord in and boom it goes black again, so im guessing there some kind of issue on there end its not
    the xboxone console themselves! hope this helps everyone a bit and hope this is fixed asap! just wanted to get online and play some games and chl-out hahaha!
  7. JeremyL2 Win User

    Black screen on start up

    Relax. Xbox servers are having issues right now due to the extreme cold weather across the U.S

    xbox is working on this issue and hopefully resolved soon.
  8. XBF Steven R Win User

    Black Screen but no start up!

    Hey there bugger!

    Sorry to hear that you're dealing with this issue trying to start up your console.

    Unfortunately, if the steps outlined in our
    Xbox One System Update Solution
    doesn't work, and your Xbox will straight up not show anything after changing TVs and HDMIs, then it is almost certainly in need of service.

    We do have options to get it repaired though, and you can always start this process either through

    Device support
    or by visiting
    customer support
    and having an agent help you out.

    Hope this information was helpful.

    Thanks!
Thema:

black screen on start up

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