Black screen of death

last Saturday i power on xbox one, only meet the black screen.

1, controller(wire/wireless) cannot detected the console. However wired cable still give controller/smart phone power.

2, evwn controller can power on Xbox one by hold the button, after this, the button just flash repeatly, that mean controller can’t detected the console.

3, of course monitor cannot detected my Xbox one too, and keep no signal mode.

4,power cycle didn't work. Plugged into the wall wait 7+ hours didn't work. Bind eject combi didn't work.

5,smartglass can't detect my console.

For now i ask the help.

:)

 

BLACK SCREEN OF DEATH

it's cached all in the hhd have both dlc and it only freezes on a certain point .

try to finish up my dark brother hood quest but i can't seen to get pass the screen of death

the mission is called Death Incarnate , i'm on the part wher u have to get in to the coffin , as soon as i get in and the night lady finish talking it goes blank and stays blank

no screen shot no noise nothing but the black screen of death every time

so far i clear cached

re-download the game and updates

clearing cache worked

 

black screen of death??

Hey there Death1106!

Please go ahead and create a new thread if you haven't already. This way you can receive support specifically tailored to you. Be sure to include the details of the issue as well as any troubleshooting steps that you have tried. Thanks in advance!