Black screen as soon as I turn it on

Discus and support Black screen as soon as I turn it on in XBoX on Consoles to solve the problem; I turned on my Xbox one about a week ago and there was a black screen only. Tried to hard reset by holding down the power button. Yesterday I contacted... Discussion in 'XBoX on Consoles' started by ViewedFuture44, May 27, 2017.

  1. Black screen as soon as I turn it on


    I turned on my Xbox one about a week ago and there was a black screen only. Tried to hard reset by holding down the power button. Yesterday I contacted support about the issue. I spoke with two different people, who were both helpful and willing to help,
    but after a few hours can to the conclusion that I had to download the offline update to a flash drive. While all this was happening, I had to constantly unplug and plug in my HDMI cable to see where I was. The screen kept freezing and both my controllers
    would not work ( wireless and wired). I plugged in the flash drive while at the troubleshoot screen and was still unable to click on update. I initiated a factory reset, but the system wouldn't let me sign into my account. I contacted support again and they
    couldn't really help. After the system reset I was unable to go into my setting to check the update. All I could do was sit on the ease of access icon. Support said that I would have to send my Xbox in for fixing. It would cost me $115-$135. I have decided
    to use it as target practice and switch to Sony products.

    :)
     
    ViewedFuture44, May 27, 2017
    #1
  2. xbox freezing as soon as i turn it on

    Your Xbox is broken,you will have to pay the $100USD to get it fixed, sorry.
     
    ChampionMerc64g, May 27, 2017
    #2
  3. Misses Joust
    Misses Joust Guest
    xbox freezing as soon as i turn it on

    G'day chesse! We'll be happy to help but let's get a few more details first.

    Just to be sure, have you been through
    this guide
    for screen freezing issues? What exactly have you tried so far? Let's be sure to remove the hard drive and all accessories (headsets, capture card/PVR) too, and start the console without them attached.
     
    Misses Joust, May 27, 2017
    #3
  4. Black screen as soon as I turn it on

    OMGoth I get to say it again...

    Cool Story Bro.
     
    Goth Vampirella, May 27, 2017
    #4
  5. Nanotron14
    Nanotron14 Guest
    i may had same problem just like you.

    In my case

    1’ blackscreen despite power button is light.

    2’ smartglass cannot detect this xbox

    3’ wire controller didn’t work

    4’ well this console still allow you eject your disk
     
    Nanotron14, Nov 1, 2018
    #5
  6. Nanotron14 Win User

    Black screen as soon as I turn it on

    i may had same problem just like you.

    In my case

    1’ blackscreen despite power button is light.

    2’ smartglass cannot detect this xbox

    3’ wire controller didn’t work

    4’ well this console still allow you eject your disk
  7. Goth Vampirella Win User

    Black screen as soon as I turn it on

    OMGoth I get to say it again...

    Cool Story Bro.
  8. BreeSheppy Win User

    Xbox

    Same thing just happened to me! Ive turned it on and off, but as soon as it tries to connect , boom black screen
  9. VizardYahiko Win User

    Xbox 360 Slim, No Signal / Controllers doesn't connect

    So, today after almost a year I tried to turn on the XBox again and it did ! But... As soon as it turned on it asked for an update which I said yes and after the update it went back to black screen again --'
  10. geekfather Win User

    Xbox One NOT Downloading the Update Automatically

    As soon as I turned my One on the screen was black except for the download bar. Then went to green screen then stayed there for maybe 6 minutes then was fine.

    I am wondering if the internet quality in terms of speed - latency - packet loss are hindering this process?
Thema:

Black screen as soon as I turn it on

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