Black Screen after turning on console.

Need help guys, just turned my xbox on and I get the green animation for a few seconds and then it goes to a black screen. If I keep my finger in the controller button the option to turn off the controller or console comes on screen so I know that it is
not my tv. I have done a hard reset about 5 times but it makes no difference. This console is less than 6 months old, I believe it is the new update that may have caused it. I am on the preview dashboard so that is the only thing that I can think has harmed
the console. Any ideas how to fix with sending it in for repair.

:)

 

less than a day old and the green screen fault

Mine has not started working after waiting, but on the first day it appeared (Christmas), I waited for awhile and instead of a full black screen a black screen with the Xbox logo appeared. Also I had a random time where it completely worked for me after
turning it off and on a bunch and I was able to connect to live too. But the problem appeared again after I turned off the console to solve Netflix freezing problems.

 

My X1 isnt turning off

I havent had this problem before.. After installing twitch update it arrived.

if i try turning off my console with controller or voice it will shut off then the light on the console will blink then it will stop and the ligjt will remain faded .. While theres a black screen.. Any ideas?

 

Hey Mac! Im sorry to hear you're having this problem! But with issues related to the Preview Program we ask that you post them here->

forums.xbox.com/.../default.aspx

Here you can get better help with you're issues with the new updates!