Black screen after startup, hard reset doesn't work

Discus and support Black screen after startup, hard reset doesn't work in XboX Insiders to solve the problem; I just went to start up my Xbox One, and it was stuck on a black screen. I tried doing a hard reset by holding down the Xbox button for 10 seconds... Discussion in 'XboX Insiders' started by /u/StillFloatingOn, Jun 30, 2021.

  1. Black screen after startup, hard reset doesn't work


    I just went to start up my Xbox One, and it was stuck on a black screen. I tried doing a hard reset by holding down the Xbox button for 10 seconds multiple times, but that didn't work.

    When starting up it shows the Xbox logo screen, and then goes to the black screen where it shows at the bottom that I signed into my XBL account. Pressing any buttons does not produce sound, but if I hold down the Xbox button on my controller it brings up the "What do you want to do?" screen with the Turn off console/controller/restart buttons. Trying to "report a problem" here doesn't seem to do anything.

    I'm in the preview program so I'm not sure if it's something to do with the latest update or not. Are there any other known solutions for this problem? I did some searching but couldn't find anything besides a hard reset.

    submitted by /u/StillFloatingOn
    [link] [comments]
     
    /u/StillFloatingOn, Jun 30, 2021
    #1
  2. AidenToole Win User

    Xbox one crash?

    I've had the same problem. After a few hard resets I managed to get the home screen instead of the black screen, but after doing that the guide doesn't work and I have the same problem with it still controlling the dashboard. I've signed in but can not open
    anything.
  3. J H4RTM4N Win User

    Green loading screen stuck

    Same issue here as well. Looking for a fix. Xbox stuck on green loading screen after turning black while updating. Had to hard reset, now it will not work.
  4. JWSpeed Win User

    Have You Ever Had To Do A Hard Reset?

    The only time I did a hard reset was after loading the Titanfall Beta, black screen.
  5. Toni May Win User

    Xbox one, Turns on and act like its working fine but on the tv, its just a black screen

    I'm having the same issue. It shows the green startup screen for a long time and then a black screen with an error code and once I click continue it just goes back to the black screen. Apparently home took too long so start. I've tried a hard reset and nothing
    seems to have changed. Has anybody with the same issue found a solution? Please update.
  6. AdamLaurin12 Win User

    Xbox One startup problems

    I haven't tried that because it doesn't matter if I'm connected to the internet or not. It will just act as though it is off and stay on a black screen or after a while it will go on the green startup loading screen and stay stuck there. It never get's a
    chance to try and download anything.
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Black screen after startup, hard reset doesn't work

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