Black screen after start up

Discus and support Black screen after start up in XBoX on Consoles to solve the problem; Hey guys, my Xbox one is starting up with green Xbox one screen fine then it just goes black afterwards after its done the little hi pop up banner down... Discussion in 'XBoX on Consoles' started by Seano313, Jun 5, 2018.

  1. Seano313
    Seano313 Guest

    Black screen after start up


    Hey guys, my Xbox one is starting up with green Xbox one screen fine then it just goes black afterwards after its done the little hi pop up banner down the bottom, anyone know how I can fix this?

    :)
     
    Seano313, Jun 5, 2018
    #1
  2. Shadow48DMG
    Shadow48DMG Guest
    Black screen after start up screen?

    I tried everything when this happened to me and then I tried the last step which was to reload the last software update with usb flash drive. If you've tried everything then XBOX support told me either to send it in to them or take it back to the point
    of purchase. I just took it back because I'm not waiting up to 7 weeks to get my Xbox One replaced. Hope the best for you and your replacement if needed.
     
    Shadow48DMG, Jun 5, 2018
    #2
  3. x Donkeyy
    x Donkeyy Guest
    Black screen after start up screen?

    Turned on my Xbox one this morning to discover that after the start up screen the console continues to run but the screen is black. Tried a hard restart tried leaving it for hours, nothing works. Anyone got the same issue or a solution?
     
    x Donkeyy, Jun 5, 2018
    #3
  4. Acidgen Win User

    Black screen after start up screen?

    Eject any Discs in the xbox tray.

    You can try and reset the HDMI settings by powering off with the hard power off.

    When its turned off, press the power and eject button at the same time, until you hear the on beep.

    Then you should be able to navigate to settings and display and sound.

    Try like 720p, And other RGB Settings. Until you find something that works for you.

    Let me know if that works.

    Br,
  5. Padre784 Win User

    Black screen after start up screen?

  6. x Donkeyy Win User

    Black screen after start up screen?

    Tried that! The logo and start up screen appears then a black screen so the HDMI is perfect
  7. Acidgen Win User

    Black screen after start up screen?

    Hi Donkeyy,

    Is the xbox HDMI connected directly to the TV?

    In that case try that, and also try another HDMI port on the TV.

    Br,
  8. x Donkeyy Win User

    Black screen after start up screen?

    Already tried all of the suggested solutions, still no fix
Thema:

Black screen after start up

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