black screen after start screen

Discus and support black screen after start screen in XBoX Games and Apps to solve the problem; I recently repurchased mass effect 2, and after the start screen it starts backing away from the terminal and it goes black and my xbox freezes. I... Discussion in 'XBoX Games and Apps' started by wasp609, Jun 17, 2014.

  1. wasp609
    wasp609 Guest

    black screen after start screen


    I recently repurchased mass effect 2, and after the start screen it starts backing away from the terminal and it goes black and my xbox freezes. I have cleared the system cache multiple times but to no avail. if anyone has any idea what the problem is please
    tell me. it should be none I have all the dlc as well.

    :)
     
    wasp609, Jun 17, 2014
    #1
  2. Shadow48DMG
    Shadow48DMG Guest
    Black screen after start up screen?

    I tried everything when this happened to me and then I tried the last step which was to reload the last software update with usb flash drive. If you've tried everything then XBOX support told me either to send it in to them or take it back to the point
    of purchase. I just took it back because I'm not waiting up to 7 weeks to get my Xbox One replaced. Hope the best for you and your replacement if needed.
     
    Shadow48DMG, Jun 17, 2014
    #2
  3. x Donkeyy
    x Donkeyy Guest
    Black screen after start up screen?

    Turned on my Xbox one this morning to discover that after the start up screen the console continues to run but the screen is black. Tried a hard restart tried leaving it for hours, nothing works. Anyone got the same issue or a solution?
     
    x Donkeyy, Jun 17, 2014
    #3
  4. wasp609
    wasp609 Guest

    black screen after start screen

    fixed it, it was old save. can a mod please delete this thread now.
     
    wasp609, Jun 17, 2014
    #4
  5. wasp609 Win User

    black screen after start screen

    fixed it, it was old save. can a mod please delete this thread now.
  6. Acidgen Win User

    Black screen after start up screen?

    Eject any Discs in the xbox tray.

    You can try and reset the HDMI settings by powering off with the hard power off.

    When its turned off, press the power and eject button at the same time, until you hear the on beep.

    Then you should be able to navigate to settings and display and sound.

    Try like 720p, And other RGB Settings. Until you find something that works for you.

    Let me know if that works.

    Br,
  7. Padre784 Win User

    Black screen after start up screen?

  8. x Donkeyy Win User

    Black screen after start up screen?

    Tried that! The logo and start up screen appears then a black screen so the HDMI is perfect
  9. Acidgen Win User

    Black screen after start up screen?

    Hi Donkeyy,

    Is the xbox HDMI connected directly to the TV?

    In that case try that, and also try another HDMI port on the TV.

    Br,
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black screen after start screen

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