Black screen after green screen

I'm Samy an independent advisor and I'll be helping you

How are you, mate?

Do this command and see if a screen with 4 options appears for you.

Power off your console, and then unplug the power cord to ensure that the console is completely powered off.

Wait 30 seconds, and then plug the power cord back in.

Press and hold the BIND button (located below the Xbox button on the console) and the EJECT button (located on the front of the console), and then press the Xbox button on the console.

Continue holding the BIND and EJECT buttons for 10-15 seconds.

Listen for two “power-up” tones a couple of seconds apart. You can release the BIND and EJECT buttons after the second power-up tone.

Then select ''reset'' and then keep games and app.

You won't miss a thing but you will need to go through the initial setup and log your accounts into the console.

Just as a heads up, the black screen is normal.

It should be green splash, black screen then dashboard.

After a system update, the black screen can remain for a few minutes before you see anything.

Germany - same issue first green screen, after contacting support it's black ^^

Usually after a cold reboot you will get the green screen and then a black screen. That is intended. Allow the Xbox One to keep booting up for a few minutes if you haven't already left it to continue loading. I suggest leaving it for 5-10 minutes when the
screen goes black to ensure it has had time to do what it is doing.

If you get the error text again, make note of it and contact Microsoft Support.

I saw an error screen with a bunch of text in other languages the first time I turned it on. I haven't seen this screen since then. Also I have a wired connection that is pretty stable.