Black Screen after Green logo screen

This just started today. When I turned on my One, it showed me an error screen after the screen screen. I unplugged, power cycled, etc. and i cannot get past the black screen after the green logo screen. I cannot get the console to do anything! Is this just
the black screen of death many people are talking about? any help is appreciated, except do not tell me to "power cycle" because it doesn't work.

:)

 

Black screen after Green Logo

Hello, same problem for me and a few one on a french forum, we noticed that it began to happen since the last update.

Sorry for my bad english maybe.

 

Black screen after Green Logo

Greetings everyone.

I have only had the console for a little more than 2 months now, and it first appeared for me yesterday morning, right after i had it updated with the latest one and having played for several hours the night before.

As many suspect them, a couple of things that helped me are these:

Full power cycle,

Powering down, then switching the HDMI port with another on the TV (without power cycling),

Booting not from the controller, but from the touch button on the console.

Have you guys heard of more individuals having the same issue since they last updated their systems?

I tried contacting a representative, but the only advise they gave me was to power cycle, and follow the troubleshooting steps aboard the website.

I hope that the next batch of an update, come March, will address this issue, because it starts getting unnerving and frustrating.

Cheers.

 

You say there was an "error screen" after the first logo, does that mean there was an actual error displayed or are you just referring to the black screen as error screen?

Anyways, I had this issue too and this was caused by unstable internet for me, I don't know how you're connected or whether your network is stable or not, but that was my main issue when I had a blackscreen.

 

I saw an error screen with a bunch of text in other languages the first time I turned it on. I haven't seen this screen since then. Also I have a wired connection that is pretty stable.

 

Does anybody else know a possible solution?

 

Usually after a cold reboot you will get the green screen and then a black screen. That is intended. Allow the Xbox One to keep booting up for a few minutes if you haven't already left it to continue loading. I suggest leaving it for 5-10 minutes when the
screen goes black to ensure it has had time to do what it is doing.

If you get the error text again, make note of it and contact Microsoft Support.