Black panther suit missing (all Avengers character missing now)

Hello again,

Another suggestion we have in case the suit itself and other suits are not available within the Microsoft store, is to attempt following our
how to re-download previously downloaded or purchased content to your Xbox 360 support article for steps on how to retrieve previously
downloaded content.

Try this and let us know if this helps.

Best wishes!

Hello Jay,

We understand that you're experiencing an issue concerning an inability to use the free Xbox marketplace avatars you had previously downloaded on your Xbox 360 console.

It would be best to ensure that you're currently signed into the proper account that owns those avatar skins as they may be on a different account.

One way you can check is to view the current account's Microsoft order history for any showing of the
skin as even free items require card information on the Microsoft store, and will show up within the order history.

You may also follow our how to add or remove an Xbox profile on Xbox 360 support article for
details on updating the account in case it has not been attempted.

Try this and let us know if this works.

Best wishes!

I don’t know use forum or tchat like this to explain that... i m french and all support service is in English... i just want black panther suit for my avatar can you help me please ?

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Is it no longer available? If it's gone, then most likely, you are going to have to use an Xbox 360 to get the full functionality of the access to the avatar items for the old ones. I still have my Xbox 360 and I change my original avatar outfit there.
But if some items are gone from the store, then it's gone. But if you already download it before, look under Download History. The list is long, but be patient and keep scrolling until you find the item you want to download.