Black Ops 4 Download

I purchased Black Ops 4 from the Xbox Store. I updated my console and cleared more than enough space. Still, the installation stops at a certain point every time. I have cancelled the download and retried multiple times. Every time the installation doesn't
say it has stopped (still says "Installing...") but does not continue to download.

:)

 

Error code 0x87E0000D

I can not download the beta black ops 4 help

 

COD4

Search for "Black ops 4 beta" in the store and download from there.

 

Hey ALPHA thanks for bringing this issue to us bud! We suggest trying our
Slow Game Troubleshooter since the issue could be on the network itself. Go ahead and follow the steps and let us know how it goes!

 

I've tried these steps. The download averaged around 50 Mb/s until it gets to 18% and then slowly goes down and just disappears, but doesn't say installation stopped.

 

Hey ALPHA thanks for keeping us in the loop! If the steps posted above didn't help we suggest clearing our the game cache on the console:

How to clear Game Cache on the Xbox One:

Settings

System

Storage

Clear Local Saved Games

Yes and Restart

IF THE CONSOLE IS CONNECTED TO THE INTERNET no progress or purchase data will be lost, what we accomplish by doing these steps would be to resync the profile to the cloud getting rid of any corruption as a byproduct.

Give these steps a shot and let us know if we can further assist in this or any other issues or inquiries!!

 

Hey Alpha thanks for the reply and the patience! So in order to further assist we will need a little bit more information, how is the console connected to the internet? Try our

Network Troubleshooter as well to make sure its not on that end and keep us posted!

 

Wirelessly. It's connected and says all services available.

 

Thanks again for the reply! At this point we suggest trying a reset of the console since:
The problem might be on the actual OS of the console so we would suggest a

Soft Factory Reset (while keeping games and apps) IF AND ONLY IF THE FOLLOWING CRITERIA IS MET:

• There is a stable network connection.
• The information for all profiles is known (email and passwords)

Once the setup is complete it will ask if we want to keep settings or manual setup lets do manual setup. Give it a shot and let us know of any changes!