Black Ops 2 still won't work

Discus and support Black Ops 2 still won't work in XBoX Games and Apps to solve the problem; I have Black Ops 2 on digital download and I have not been able to access it for 4 days. I keep getting the message to insert game disc or I have to... Discussion in 'XBoX Games and Apps' started by DemonizedDevil, Nov 5, 2018.

  1. Black Ops 2 still won't work


    I have Black Ops 2 on digital download and I have not been able to access it for 4 days.

    I keep getting the message to insert game disc or I have to sign in to xbox live which I am.

    It also says I need the rights to the game from the store so I go there and it says the game is installed and it is ready to play but won't let me.

    Can someone please tell me what the he'll is going on? I own the game so I should be able to play it and I even uninstalled it and reinstalled it and it does the same thing and has, as an added bonus, wiped by saved data off as well.

    :)
     
    DemonizedDevil, Nov 5, 2018
    #1
  2. M3tal Daz3
    M3tal Daz3 Guest
    M3tal Daz3, Nov 5, 2018
    #2
  3. Black ops 2 won't work

    my black ops 2 won't work, everytime I click on multiplayer it says I have to be signed in to my Xbox account(which I am). I've tried everything from signing in to different account to restarting my Xbox and even deleted on re-downloading the game. P.s I
    do not own a hard copy I bought it on the Xbox 360 and one
     
    Steezy octopus, Nov 5, 2018
    #3
  4. Jurgen1488
    Jurgen1488 Guest

    Black Ops 2 still won't work

    Jurgen1488, Nov 5, 2018
    #4
  5. Hello DemonizedDevil!

    Sorry to hear that you're experiencing issues with playing Black Ops 2.

    I can imagine how that could be frustrating, let's see if we can help out with this.

    I suggest that first you make sure that you're signed into the correct account that bought the game by signing in online and checking out your order history to make sure.

    Once you are able to verify that you're in the right account, then I would redownload your account following the steps here on

    How to add or remove a Microsoft account on Xbox One
    and see if that helps.

    If that doesn't resolve the issue, then maybe I give what we call a soft reset of your console.
    It's a reset of your console back to factory settings but one that does not uninstall any of your games or apps and is a really good troubleshooting step for most issues.

    Just make sure that before you go ahead with it, that you do know all of the sign-in information for any/all of your accounts(asthey
    will be removed) and have easy access to your internet network.

    Also make sure that you select the option denoted
    reset and keep my games and apps.

    Follow the steps here on
    How to reset your console to factory defaults on Xbox One
    and let us know how that helps with the issue





    Thanks
     
    XBF Esteban R, Nov 2, 2018
    #5
  6. XBF Steven R Win User

    Black Ops 2 still won't work

    Hello DemonizedDevil!

    Sorry to hear that you're experiencing issues with playing Black Ops 2.

    I can imagine how that could be frustrating, let's see if we can help out with this.

    I suggest that first you make sure that you're signed into the correct account that bought the game by signing in online and checking out your order history to make sure.

    Once you are able to verify that you're in the right account, then I would redownload your account following the steps here on

    How to add or remove a Microsoft account on Xbox One
    and see if that helps.

    If that doesn't resolve the issue, then maybe I give what we call a soft reset of your console.
    It's a reset of your console back to factory settings but one that does not uninstall any of your games or apps and is a really good troubleshooting step for most issues.

    Just make sure that before you go ahead with it, that you do know all of the sign-in information for any/all of your accounts(asthey
    will be removed) and have easy access to your internet network.

    Also make sure that you select the option denoted
    reset and keep my games and apps.

    Follow the steps here on
    How to reset your console to factory defaults on Xbox One
    and let us know how that helps with the issue





    Thanks
  7. Jurgen1488 Win User

    Black Ops 2 still won't work

    Please contact technical support on online chat

    https://support.xbox.com/en-US/contact-us/
  8. M3tal Daz3 Win User

    Black ops 2 won't work

    Make sure you have this Free DLC installed: https://t.co/J9wfz4DdHP
  9. Herr-Cardillo Win User

    cheating

    Okay Mistress, Black Ops three works fine in multiplayer mode so it seems to be just the Black Ops that won't work in multi.
  10. KhaoticSamuraii Win User

    Halo 4 - Limited Edition

    Don't waste your money. I won't be buying Halo 4 or Black ops 2 day 1. The only good limited edition is the $80 Black ops 2 one.
Thema:

Black Ops 2 still won't work

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