Black Ops 1 DLC Not Showing Up

JamMasterJacob · Jun 13, 2016

When I first attempted to play Black Ops 1 on the Xbox One right after it had become backwards compatible, I realized the only DLC map pack that showed that I owned it was the first, despite me having purchased, owned, and played them all on the Xbox 360.
I settled and downloaded the first DLC and had fun playing. Finally, however many days later, I have decided to figure out why the other three DLC map packs aren't showing up. I tried every "solution" I have found on the internet to no avail. I have tried
going into "My games and apps" on the One and looking for any uninstalled DLC's, but again the only one that showed up was the first DLC pack. I have confirmed that the account that I purchased the DLC's on is indeed the account that I am logged into and attempting
to find the missing map packs on. I am at a loss, and have even consulted an Xbox Ambassador who could not help me.

Thank you,

Jacob

:)

Triznn · Jun 13, 2016

DLC??!

Now that Black ops 2 is backwards compatible i downloaded and only 1 of my dlc map packs is showing up even though i purchased all of them on black ops 2 on xbox 360??

ShadowXbeast666 · Jun 13, 2016

Call of Duty Black ops 2 DLC

Hi Anthony684,

Your DLC for Black Ops 2 will be available to download at around 6:00 AM the download might end up showing up earlier but will most likely not be able to download because its not ready yet. This happens to all Black Ops DLC.

As always good luck and see you on the battle field!

Mister Maka · Jun 14, 2016

Heya JamMasterJacob.

Can you clarify which DLC you're having trouble accessing? Also, are you verifying your Xbox 360 purchase history with the steps on

this page by chance? Let us know so we can best help out

Mister Maka

Heya JamMasterJacob.

Can you clarify which DLC you're having trouble accessing? Also, are you verifying your Xbox 360 purchase history with the steps on

this page by chance? Let us know so we can best help out

KINGKORBE72

The main one is for black ops 2, my dlc packs arent showing up for some reason.

Mister Mascot

Thanks for the info,

In order to look into this further, can you please send me () a private forums message by clicking on the "Private Message" link with the envelope.

In the private message can you please send a link to a screenshot of the purchase in your

purchase history.

Thanks!

AlBundy001

No. It says I have already bought. my gamertag is always the same. on xbox live in my games, are only the packets

Annihilation and Escalation

ack2.

if I want to buy it again: i have the package already bought. It is available on Xbox 360 for download.

Mister Mascot

Thanks for the detailed information. It really does help out a lot!

In this case for any sort of refund request you'll want to reach out to our chat or phone teams. They will be able to look into those options as well as tracking down the Season Pass purchase with you.
Contact

Please reach out to them as I believe they will be best to address all of your concerns.

Black Ops 1 DLC Not Showing Up