Black loading screen and then crash?

TheFrank0725 · Oct 31, 2016

I just bought fallout 4 for Xbox one from Walmart. I installed and when I press to launch it shows a black loading screen with the little loading icon on the bottom right corner and then it just doesn't load and then crashes. I tried hard-reset, I tried
taking the disc out and putting it back in, but none of that seems to do anything. Help?!

:)

RCblackbelt24 · Oct 31, 2016

Green Loading Screen, then black....

I get the Xbox green loading screen then it goes to a black screen and will not start. I have tried cold reboot, booting in 640x480 and last but not least the offline tool. The offline tool will not work for me AT ALL. I press and hold the sync and eject
and it will not read or turn on from USB.. I have read and reread the instructions for restoring my system to factory default and it will not boot the USB file either on the USB stick in the $systemrestore file or putting just the "update" file itself in.
Anyone else experiencing problems like this and have any other things I can try before sending my Xbox in... This started happening after the March preview update and it happened once before (after the update) but I swapped HDMI cables and it seemed to work
but i think it was just some odd coincidence as I have tried this again with more HDMIs and no dice.... thanks for any help.... (I wouldnt think it was the HDMIs because I get the green loading screen before it just goes black...)

Mister Quimby · Oct 31, 2016

Green Loading Screen, then black....

Hey there RCblackbelt24!

Sorry to hear about the issue. Since you are participating in the Preview Program, I recommend making a post in the Preview Forum. This way we can make sure that the proper
folks can address the issue. Thanks in advance!

{Parity} · Nov 1, 2016

The only other thing that I can suggest is to completely uninstall/reinstall the game. It appears that something may have going wrong with the initial installation.

Hope this helps. Good Luck!!

CalebTrapp

Well I should have mentioned that it doesn't close on its own. It just sits there on the screen. If I wait long enough the screen goes black sometimes, but that's it. No error code, no crashing. Just a the initial loading screen, or a black screen sometime
after.

BASSL0RD

Yep, just tried. It gets to the halo loading screen then it fades to black with @ microsoft 2010 in the bottom right corner, then it freezes there for a couple of seconds and crashes

wahooman63

Just happened with Watch Dogs Legion.

Game tried to load then hangs on black screen then crashes console.

Have to unplug the console to get it to turn back on.

Proraly-[xboxvenue]

i tried uninstalling and reinstalling the app. this had no effect. i ran the troubleshooter. this had no effect.

here's what happens:

1. i launch the app.

2. it loads, and gives me the page that allows me to select classic, jigsaw jam, or daily challenge.

3. no matter which option i pick, the screen shows the app loading, and before it completes loading i get a black screen, then a white screen with a rotating black loading cirle, then the app crashes.

DanteAlfaro1

For real this sucks. Best game of the year and I can't even play. App insta crashes when it gets to the first all black screen. Loading wheel does a half a turn, then stops. Followed by app crash.

Black loading screen and then crash?