Black Dog and Mixpot Flintlock

SheHasANiceRack · Apr 6, 2018

I have redeemed the code on March 27th and I have yet to see the Black Dog outfit in my inventory, I've waited 9 days since I'm just constantly getting thrown into a loop. I've also joined the Mixer Live Stream to
obtain the Ebony Flintlock Pistol and was watching the stream from the time it started til the time it ended and I haven't even obtained that as well. I dunno how long it'll take, but I'm hoping I'd get both soon because I've waited this long and have sent
3-4 tickets and even posted on here a few days ago.

:)

Mister Quasar · Apr 6, 2018

Promo sent to wrong account

Hi again!

To clarify, the Anubis skin was also part of the MixPot reward, along with the Ebon Flintlock pistol. The Black Dog pack codes were for preordering the game, and are still being sent out. There's more information on additional content
and how to access it on
this Sea of Thieves support page.

SheHasANiceRack · Apr 6, 2018

Missing Mixpot Code and still the Black Dog

I still haven't received my Black Dog skins, I have the code and it says this code has already been redeemed. It's been 3-4 days since and I have no idea what's going on. I also was suppose to obtain a Flintlock skin from the mixpot stream,
I have linked my accounts to the mixpot and still haven't gotten anything. I'm not sure if I should wait longer or if it was an error in the system?

Mister Cazador · Apr 7, 2018

Hi there, thanks for reaching out.

To check, when you view your
Order History while signed into your account, if you see the Ebon Flintlock pistol and Black Dog Pack, that means that they have applied to your account.

The Sea of Thieves team has included an issue with some players not being able to see their downloadable content in game via the

Patch Notes- 1.0.2 released this week. This issue is being looked into and they did include a potential workaround.

In the meantime, please keep an eye out for updates via the
Sea of Thieves Twitter or via the
official Sea of Thieves site. We appreciate your patience with this.

Mister Cazador

Hi there, thanks for reaching out.

To check, when you view your
Order History while signed into your account, if you see the Ebon Flintlock pistol and Black Dog Pack, that means that they have applied to your account.

The Sea of Thieves team has included an issue with some players not being able to see their downloadable content in game via the

Patch Notes- 1.0.2 released this week. This issue is being looked into and they did include a potential workaround.

In the meantime, please keep an eye out for updates via the
Sea of Thieves Twitter or via the
official Sea of Thieves site. We appreciate your patience with this.

Mister Quasar

Hi again!

To clarify, the Anubis skin was also part of the MixPot reward, along with the Ebon Flintlock pistol. The Black Dog pack codes were for preordering the game, and are still being sent out. There's more information on additional content
and how to access it on
this Sea of Thieves support page.

Fenrisulven140

Hi again!

To clarify, the Anubis skin was also part of the MixPot reward, along with the Ebon Flintlock pistol. The Black Dog pack codes were for preordering the game, and are still being sent out. There's more information on additional content
and how to access it on
this Sea of Thieves support page.

They told me to reach out to you because I did preorder the game but it went to the wrong account and I can't get it to go on this one which is the one I actually play on.

XxREM608xX

Hi there, thanks for reaching out.

To check, when you view your
Order History while signed into your account, what do you see there? Do you see the Sea of Thieves Mixpot item (Ebon Flintlock pistol) and Black Dog Pack?

Also, when in Sea of Thieves, if you visit the Armory Chest on your boat or next to the weapons shop, do you see the Flintlock there?

If you see the Ebon Flintlock pistol and Black Dog Pack in your Order History, that means that it has applied to your account.

The Sea of Thieves team has included an issue with some players not being able to see their downloadable content in game via the

Patch Notes- 1.0.2 released today. This issue is being looked into and they did include a potential workaround.

In the meantime, please keep an eye out for updates via the
Sea of Thieves Twitter or via the
official Sea of Thieves site. We appreciate your patience with this.

Yea they are both in order history but neither of them are in game. I received a message from Microsoft for the black dog pack and redeemed it but it is still not showing up in game.

Mister Cazador

Hi there Freaky Deakie, thanks for reaching out.

Did you purchase Sea of Thieves? What do you see for it in your
Order History when signed into your account?

Even if you're using Home Console designation with your brother, only the account that purchased Sea of Thieves would be eligible for the Black Dog Pack pre-order bonus.

Regarding the Ebon Flintlock pistol, we greatly appreciate your interest in the Inside Xbox MixPot.

However, at this time, all users who watched the Inside Xbox stream live with a Microsoft Account linked to their Mixer account should now have the Flintlock Pistol skin & Stargazer Anubis skin unlocked. We're afraid no further code send-outs for this MixPot
are occurring. We hope to see you at our future Mixer events, thank you for being a part of the Mixer family.

Black Dog and Mixpot Flintlock