Birthday right

Discus and support Birthday right in XBoX Rewards & Social to solve the problem; Hi - my rewards page says I need to contact you as my birthday is not recognised - please help 032ac1ad-f3d7-4f3b-9b2f-878873f2ed57 Discussion in 'XBoX Rewards & Social' started by glasgow_adam, Dec 2, 2016.

  1. glasgow_adam
    glasgow_adam Guest

    Birthday right


    Hi - my rewards page says I need to contact you as my birthday is not recognised - please help

    :)
     
    glasgow_adam, Dec 2, 2016
    #1
  2. RocktPowrdTurtl
    RocktPowrdTurtl Guest
    Where's my birthday reward?

    so I've signed up to live rewards, have gold live, have over 14000 gamer score and definitely put the right date for my birthday, but i still don't have my birthday reward? for those who are wondering- yes my birthday is in May, so where's my reward? :S
     
    RocktPowrdTurtl, Dec 2, 2016
    #2
  3. THTZWHTSH3SA1D
    THTZWHTSH3SA1D Guest
    MyAchievements rewards are useless

    you guys do realize the birthday gift is 20 microsoft points right? that's right a whole 25 cents .
     
    THTZWHTSH3SA1D, Dec 2, 2016
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Birthday right

    Hello Straw Dog,

    I see that you have raised a yellow "warning" light on your account because we have detected an odd birth date on your account. According to the records we are receiving, you were born around the turn of the century...in 1899. Obviously this is incorrect,
    and we are currently investigating why this error is occurring. Apologies for the confusion. This is just a minor detail on your account we noticed seemed out of place; this incorrect date of birth information will not affect your account in any way. Once
    we have more information on why this occurring, we'll update you here!
     
    XBLRewards8, Dec 5, 2016
    #4
  5. XBLRewards8
    XBLRewards8 Guest
    Hello Straw Dog,

    We have determined why users are incorrectly seeing this notification and are deploying a resolution. You should see this notification go away by the end of next week.
     
    XBLRewards8, Nov 3, 2018
    #5
  6. XBLRewards8 Win User

    Birthday right

    Hello Straw Dog,

    We have determined why users are incorrectly seeing this notification and are deploying a resolution. You should see this notification go away by the end of next week.
  7. XBLRewards8 Win User

    Birthday right

    Hello Straw Dog,

    I see that you have raised a yellow "warning" light on your account because we have detected an odd birth date on your account. According to the records we are receiving, you were born around the turn of the century...in 1899. Obviously this is incorrect,
    and we are currently investigating why this error is occurring. Apologies for the confusion. This is just a minor detail on your account we noticed seemed out of place; this incorrect date of birth information will not affect your account in any way. Once
    we have more information on why this occurring, we'll update you here!
  8. THTZWHTSH3SA1D Win User

    MyAchievements rewards are useless

    you guys do realize the birthday gift is 20 microsoft points right? that's right a whole 25 cents .
  9. Prince ode Win User

    Internet Explorer/ Microsoft Edge

    Sorry ive been at a birthday party im starting the steps right now.
  10. dertubehero Win User

    im 20 but it says i need to be 18

    Hey EvanTut1, did you enter your right birthday in your Microsoft Account?
Thema:

Birthday right

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