Bingo locking up

I just experienced the same problem. This needs to be fixed. We enjoy Bingo, but it is discouraging to get all Bingos and then lose the rewards because the screen is locked.

Since the so called upgrade, this game has gotten worse! The game cards are too big, freezes/locks up constantly, hit the bingo button and nothing happens or I get a big X across it when I actually have a bingo, dont get credit for the bingos I do get!!!!
Loved to play this game but am playing it much less due to the very very poor quality of the game and the programmers. Were they on drugs or drunk when they did the recent upgrades??????

This thread goes back two years + and MS has not fix connection problem. If I load Bingo after fresh boot up, then Bingo will load just fine and work great. As the hours on computer increase, just couple hours, then Bingo will not connect. The only I
can connect is to re-boot from cool start not a recycle. Is problem MS or mine?? What program I run which will cause the link between me and MS to break? Is there log file which would give me a clue?

As long I play the connection will lock in and stay.

What I'd recommend doing, on your Windows 10 device, is going to All Settings > Apps, and then find MS Bingo in the list. From there click it, and click "Advanced options" On that page, scroll down a bit and select "Reset". That should reset
the app, without having to uninstall/reinstall if you're having problems there. That can also clear up a number of errors or issues you might be experiencing in the app.

I'd also recommend you check out the Microsoft Casual Games website. There is a community there you can post your questions to and get some more tips and reach out to those
at MS who might be able to assist further.

Does this happen to anyone else, game appears to be hung up and keeps

calling numbers then it tells you that the last ball has gone down and

to check the rewards http://utamaqq.com/ page. You have umpteen bingo's and the game just is

locked up and it does not proceed. Only choice is to leave the match

and lose whatever you gained.