Bills and payments

Discus and support Bills and payments in XBoX Accessibility to solve the problem; I would like to know how do I receive a refund of my subscription to xbox live gold and game pass. I used and paid for a month and today on 12/25/2018... Discussion in 'XBoX Accessibility' started by testamenezes120, Dec 27, 2018.

  1. testamenezes120
    testamenezes120 Guest

    Bills and payments


    I would like to know how do I receive a refund of my subscription to xbox live gold and game pass. I used and paid for a month and today on 12/25/2018 I canceled the automatic charge, but today was the day of the next charge and then the charge was
    made on the card, but now even after the charge arrives on the card, I can not use these signatures, I would like to know if I can get the refund, if it is not possible I would like to re-activate the subscription.

    :)
     
    testamenezes120, Dec 27, 2018
    #1
  2. FreakRoach Win User

    Payment and Billing

    Can you try some other payment mode such as another credit card or paypal and clear your due balance? You can turn off automatic renewal if you do not want it to be renewed.
  3. Geth Win User

    billing and payment

    Check the email's associated with all the gamertags on the console.

    They all send a confirmed purchase notification to the emails.
  4. crazydude1965 Win User

    payment and billing

    When you cancel subscrption it will cancel all your services if you are a ultimate subscriber ive got near a year to go with mine with hopeing to stay alive im disabled with health problems ive stopped auto renew at the moment as i dont know if ill stilll
    be here crazy times my friend.
  5. Socerest Win User

    Payment and billing

    Hello,

    For Auto-Renews such as EA Access, or Xbox Live require a credit or debit card. (Or PayPal if you have it). The card is not charged if you cancel it in time for only 1 month to be charged.

    Best Regards,

    Vince
  6. ImAice Win User

    Payment and billing

    I know your internet is working fine with other devices but for us to best isolate the issue, can you try connecting the console to a different network? A mobile hotspot for example?
Thema:

Bills and payments

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