billing the trackmania game while free with xbox live gold

Rikely · Nov 10, 2017

hello,

I'm subscriber of xbox live gold. The game trackmania is free this month and when I download this game today (10th of november) Microsoft bill me 39,99€. Normally I don't have to pas anything.

How can I be refund ?

:)

Nochwach · Nov 10, 2017

Live Gold not available within game

Hey all,

2 days ago I received the new One X. I used the Live Gold Code to buy the membership. After finishing all the setups I was able to download this months free game "Trackmania Turbo".

Now I tried to start a multiplayer session within Trackmania but all I could see was a Xbox-Screen, telling me that I can buy a gold membership now. There was no way to go any further without buying a new membership. When I cancelled the screen I was back
in main menu of Trackmania.

What have I done wrong?

Best regards,

Ulrich

XY4242 · Nov 10, 2017

Xbox live gold isn't working

So I have automatic billing for Xbox live Gold but I am not receiving any benifits from it on my Xbox console such as the free games with gold. Everytime I check on console for gold it only has the option to purchase it while on my account it says my Xbox
live Service is active. How can I fix this?

Smwutches · Nov 10, 2017

You would need to contact support and speak to billing. Contact Us | Xbox Support

Smwutches

You would need to contact support and speak to billing. http://support.xbox.com/contact-us

XBF Leonzo G

Hello Telford2423,

Thank you for bringing this issue to our attention. We recommend power cycling the

Xbox One. The game should be free as long as the Xbox Live Gold subscription is up to date. The

subscription section of the Microsoft account will show if the subscription is still active. Does Battlefield 1 appear to be free on the Xbox website
while you are signed in to your account?

XBF Leo G

Hello Akira,

Thank you for posting on the Xbox forums. We understand that you are interested in utilizing an

Xbox Live Gold free trial. The Xbox Live Gold free trial is offered through some games or console bundles. Keep in mind, you can't add an Xbox Live Gold trial if you already have an Xbox Live Gold subscription. If your account is unable to utilize the Xbox
Live Gold free trial, we suggest purchasing Xbox Live Gold in order to utilize online features or Games With Gold. We hope this helps!

FredGhisKan

Hello

I play for some time online Trackmania without any concern.

My live being subscription has the end I renewed him ...

No concern I have my active subscription for one year and everything walks ... finally almost ....

When

I want to play in trackmania he tells me that I have to have the live

and send on the online payment, while I am subscribed!!!

I cannot anymore reached the online lounge ...

A solution to solve my problem?

-

I have put out, relit, thrown by the other games, the downloads, to

disconnect and to reconnect but nothing always not to connect has

trackmania ... knowing that I have one can taken the subscription for it

games ....

Thank you if you have the solution

Frizio I iB

Hello

Please write in English next time so more people could help you

Hope someone can speak your language and help you out

Bye

billing the trackmania game while free with xbox live gold