Billing payment problem

Discus and support Billing payment problem in XBoX on Consoles to solve the problem; Hello, my little brother uses Xbox live for the Xbox 360, and I take care of paying the Xbox live. But recently I wanted to renew it but I could not... Discussion in 'XBoX on Consoles' started by Kratos0Ragnar, Jun 8, 2017.

  1. Billing payment problem


    Hello, my little brother uses Xbox live for the Xbox 360, and I take care of paying the Xbox live. But recently I wanted to renew it but I could not because I forgot to activate my card to refund the amount of the previous billing ie last month. I need your
    help so he keeps playing and thanks.

    Also I do not find the button "pay hold"

    :)
     
    Kratos0Ragnar, Jun 8, 2017
    #1
  2. cross44
    cross44 Guest
    cross44, Jun 8, 2017
    #2
  3. bloosuga
    bloosuga Guest
    Xbox Live Gold Subscription Issue

    If this hasn't been resolved yet, simply go into the billing, manage payment options, click to edit the card, then save it. This will cause the card to get reverified in order for them to allow it for payment. The reason it was declined was they tried charging you $21 for something, but when it was received multiple times as declined/rejected due to funds, the payment method was locked and declined until it can be reverified.
     
    bloosuga, Jun 8, 2017
    #3
  4. Smwutches
    Smwutches Guest

    Billing payment problem

    For help with billing you'll want to contact support. 1-800-4my-xbox if you're in the US/Canada or Contact Us | Xbox Support
     
    Smwutches, Jun 8, 2017
    #4
  5. Hello, they sent me over here because i tried to fix my unpaid billing.

    Please i need more clarification.
     
    Kratos0Ragnar, Jun 8, 2017
    #5
  6. Smwutches
    Smwutches Guest
    Phone and chat support are the only ones who handle billing issues. You'll need to contact them again.
     
    Smwutches, Jun 8, 2017
    #6
  7. I will try again, can you give me number phone to contat them ?
     
    Kratos0Ragnar, Jun 8, 2017
    #7
  8. Smwutches
    Smwutches Guest

    Billing payment problem

    Smwutches, Nov 1, 2018
    #8
  9. Kratos0Ragnar Win User

    Billing payment problem

    Phone and chat support are the only ones who handle billing issues. You'll need to contact them again.
    I will try again, can you give me number phone to contat them ?
  10. Smwutches Win User

    Billing payment problem

  11. Smwutches Win User

    Billing payment problem

    For help with billing you'll want to contact support. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us
  12. Kratos0Ragnar Win User

    Billing payment problem

    For help with billing you'll want to contact support. 1-800-4my-xbox if you're in the US/Canada or
    http://support.xbox.com/contact-us
    Hello, they sent me over here because i tried to fix my unpaid billing.

    Please i need more clarification.
  13. Smwutches Win User

    Billing payment problem

    Phone and chat support are the only ones who handle billing issues. You'll need to contact them again.
Thema:

Billing payment problem

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