Billing information

Hello,

My deposits for rewards aren't going through and all my billing information is updated.

Any help would be great. Thanks.

:)

 

Billing information

Please read the Terms of Service. You are required to maintain current billing information and it is your obligation to cancel auto renewal (now available via the xbox.com web service and previously only available via phone support). If you let your subscription
lapse and Microsoft attempted to bill you, Microsoft believes you are responsible for that charge if (1) you didn't previously cancel auto renewal and (2) by your own admission had insufficient funds available in the account tied to your XBL service. That's
like writing a check and then not having enough funds.

I'm not in agreement with Microsoft's Terms of Service per sey, but it is their Terms of Service you, myself and everyone else agreed to when you initially signed up or by virtue of using the service.

In the end, YOU must CALL XBL support. Borrow a friend's phone if you have to. There is no other way. If you simply don't wish to use XBL going forward; simply disappear. Never use your account again. If you attempt to do so in the future, don't be
surprised if Microsoft first requests you settle your outstanding balance first.

 

Billing information

Hi, How do i remove my number and name?.. Also i can't ring up as i am not allowed to use my house phone.. If, at the end of my subscription they cannot renew due to no funds in my account and they stop my xbox live, therefor i cannot owe them money?...

 

Hi ak1naDr1ft. There is an issue with your account that is preventing us from making a successful deposit. The billable account we have for you is not the primary accountassociated with your Microsoft account. We are currently working on a resolution. Once
we are able to apply a fix, a deposit will be made. Thanks for your patience.