Billing info problem @staff

Discus and support Billing info problem @staff in XBoX on Consoles to solve the problem; Please somebody remove my billing info from my banned Xbox account?! I've tried everything and my parents can't know I got banned but I'm in trouble... Discussion in 'XBoX on Consoles' started by GrovelingPort35, Aug 26, 2014.

  1. Billing info problem @staff


    Please somebody remove my billing info from my banned Xbox account?! I've tried everything and my parents can't know I got banned but I'm in trouble because it charged me again.. Somebody please remove it. The gamertags KYR Dark Shadow. Email me at [Mod
    removed]

    :)
     
    GrovelingPort35, Aug 26, 2014
    #1
  2. Mister Cerb
    Mister Cerb Guest
    Billing info problem

    Hey there bullcat!

    We always suggest that you have your Account Region set to the same region that you're physically located. This prevents billing issues like this from popping up. I'm sorry to say that since you're not in an Xbox Live supported region, there's not much we can
    do here.

    Let us know if you have any other questions.
     
    Mister Cerb, Aug 26, 2014
    #2
  3. bullcat86
    bullcat86 Guest
    Billing info problem

    Okay I'm a I have a billing problem want to buy an XBOX GOLD from my local Store and I have a US account but I don't live in the US and you are required To state your billing address to access xbox live but I don't have these answer Like the city where
    I live in and the zip code. I choose to be in the US account Because my country is not supported by XBOX LIVE
     
    bullcat86, Aug 26, 2014
    #3
  4. Billing info problem @staff

    You will need to contact Customer Service via the phone or chat. No one on the forums has the ability to do this. You can reach them via phone 1-800-4MY-XBox
     
    LoH IronMedic, Aug 26, 2014
    #4
  5. Why would the system charge a banned account, that makes absolutely no sense at all, if you was banned you wouldn't even be on the Xbox LIVE e-mail mailing list, so no idea why you would be charged..
     
    DanielGabriel2, Oct 31, 2018
    #5
  6. LoH IronMedic Win User

    Billing info problem @staff

    You will need to contact Customer Service via the phone or chat. No one on the forums has the ability to do this. You can reach them via phone 1-800-4MY-XBox
  7. DanielGabriel2 Win User

    Billing info problem @staff

    Why would the system charge a banned account, that makes absolutely no sense at all, if you was banned you wouldn't even be on the Xbox LIVE e-mail mailing list, so no idea why you would be charged..
  8. Temhotabot Win User

    Billing info problem

    Well that is the risk you take when you LIE about your information to gain access to an otherwise restricted service.
  9. x24hrs2livex Win User

    Billing info problem

  10. Mister Cerb Win User

    Billing info problem

    Hey there bullcat!

    We always suggest that you have your Account Region set to the same region that you're physically located. This prevents billing issues like this from popping up. I'm sorry to say that since you're not in an Xbox Live supported region, there's not much we can
    do here.

    Let us know if you have any other questions.
Thema:

Billing info problem @staff

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