Billing Info Incorrect

Discus and support Billing Info Incorrect in XBoX Games and Apps to solve the problem; For months I have been getting emails that Microsoft Rewards cannot make a deposit because my billing information is incorrect. I have checked and... Discussion in 'XBoX Games and Apps' started by DanCurranJr, Nov 10, 2016.

  1. DanCurranJr
    DanCurranJr Guest

    Billing Info Incorrect


    For months I have been getting emails that Microsoft Rewards cannot make a deposit because my billing information is incorrect. I have checked and rechecked billing info and it is correct. What now?

    :)
     
    DanCurranJr, Nov 10, 2016
    #1
  2. DualBasket90893
    DualBasket90893 Guest
    Billing

     
    DualBasket90893, Nov 10, 2016
    #2
  3. IIII Modz IIII
    IIII Modz IIII Guest
    can't sign to Xbox Live!

    Hello,

    Your billing info is probably incorrect.

    Go to the link below.

    billing.microsoft.com

    Correct your address and stuff.

    Thanks
     
    IIII Modz IIII, Nov 10, 2016
    #3
  4. MattyMidway
    MattyMidway Guest

    Billing Info Incorrect

    MattyMidway, Nov 10, 2016
    #4
  5. MattyMidway Win User

    Billing Info Incorrect

  6. IIII Modz IIII Win User

    can't sign to Xbox Live!

    Hello,

    Your billing info is probably incorrect.

    Go to the link below.

    billing.microsoft.com

    Correct your address and stuff.

    Thanks
  7. Misses Quinzel Win User

    Incorrect billing

    Hey there, Tilinha! This thread is a bit old. If you have a double purchase, you will need to
    contact us via phone or chat support. They will be able to look at your account and explain any purchases that you may have. If you need assistance with any other support issues, please post up a new thread detailing
    what you're running into and troubleshooting you've completed. This way we can get you the individual support that works best on the forums. :)
  8. LeeHobson1 Win User

    Incorrect billing

    Thanks for this. Yes, I have been at this stage many times. The advice goes on to suggest talking to the person who's account may be using my card and getting them to remove the service. I don't know who has used my card.

    I don't seem to be able to get to actually speak to anyone to have a rational conversation.

    This organisation seems quite happy to take my money without my actual consent, but impossible to make direct contact with.
  9. LeeHobson1 Win User

    Incorrect billing

    tried. when I try online its a robotic response and just keeps going around in circles. I've phoned the support line, but that goes so far then says to log on via the online support. It tells me how to stop a subscription that I have made via my account - but there is no subscription via my account. Some other account is using my credit card details
Thema:

Billing Info Incorrect

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