Billing History

Discus and support Billing History in XBoX Sales and Promo to solve the problem; Dears yesterday on my account , i bought "Xbox live gold" 3 months $10.88 at 22:49 GMT+3 , that's OK but Suddenly at 23:09 GMT+3 , you have taken... Discussion in 'XBoX Sales and Promo' started by FawzyKo, Jul 22, 2018.

  1. FawzyKo
    FawzyKo Guest

    Billing History


    Dears

    yesterday on my account , i bought "Xbox live gold" 3 months $10.88 at 22:49 GMT+3 , that's OK

    but Suddenly at 23:09 GMT+3 , you have taken from My Visa around $1.23 , with message "you have a trx on your card from Microsoft*Store"

    My question , why did you take 1 dollar from my card and i didn't do any transaction ?

    if there is mistake from you , please return me money

    thanks

    :)
     
    FawzyKo, Jul 22, 2018
    #1
  2. IndieRock
    IndieRock Guest
    IndieRock, Jul 22, 2018
    #2
  3. BootlegB
    BootlegB Guest
    Billing Issues (Games not showing in billing history)

    Hey, I was curious as to why some of my 360 games weren't showing up in the Xbox One preview program, so I go and look into my purchase history, and I find that a LOT of games that I've bought over the years are not in the history. I know I bought them because
    you can't play someone else's purchases unless they are signed in. I hope this is the right forum for this question, but what could have happened, and what can be done to fix??
     
    BootlegB, Jul 22, 2018
    #3
  4. Paul1708
    Paul1708 Guest

    Billing History

    Paul1708, Jul 22, 2018
    #4
  5. pawncrackers
    pawncrackers Guest
    Hi there! Billing History :)

    If you would like to talk to someone, for peace of mind, you can contact our support team over the phone. Arrange a callback, here, within operating hours, by filling in the simple form, and choosing a query in the 'Account' section: Contact Us | Xbox Support

    Our team over the phone have access to your account, whereas we in the forums don't, for security reasons.

    Hope this helps;

    L
     
    pawncrackers, Nov 3, 2018
    #5
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Billing History