Billing help.

Discus and support Billing help. in XBoX Games and Apps to solve the problem; I just purchased xbox live gold for 12 months and it said it was a monthly payment but I dont know if it is. Do I pay 5 dollars a month or is it a 60... Discussion in 'XBoX Games and Apps' started by lolitsAngel, Oct 18, 2015.

  1. lolitsAngel
    lolitsAngel Guest

    Billing help.


    I just purchased xbox live gold for 12 months and it said it was a monthly payment but I dont know if it is. Do I pay 5 dollars a month or is it a 60 dollar payment?

    :)
     
    lolitsAngel, Oct 18, 2015
    #1
  2. Smwutches
    Smwutches Guest
    Smwutches, Oct 18, 2015
    #2
  3. XBF Lance J
    XBF Lance J Guest
    Billing help

    Hey Logan,

    For help with refunds please refer over to our Xbox Support site. There you will be given the option to either setup a call or live chat with a representative.
     
    XBF Lance J, Oct 18, 2015
    #3
  4. Smwutches
    Smwutches Guest

    Billing help.

    If it's a monthly subscription it would be $9.99 per month. If you purchased a year, it would be $60 upfront (that would just be equal to $5 a month, but here is no $5/month plan).
     
    Smwutches, Oct 18, 2015
    #4
  5. Smwutches Win User

    Billing help.

    If it's a monthly subscription it would be $9.99 per month. If you purchased a year, it would be $60 upfront (that would just be equal to $5 a month, but here is no $5/month plan).
  6. XBF Lance J Win User

    Billing help

    Hey Logan,

    For help with refunds please refer over to our Xbox Support site. There you will be given the option to either setup a call or live chat with a representative.
  7. BaconisGood53 Win User

    Billing help

    You can follow the steps to request a refund for digital purchases here: https://support.xbox.com/en-US/billing/xbox-subscriptions/digital-goods-subscriptions-refund
  8. Smwutches Win User

    Billing help

    You can check http://commerce.microsoft.com to see if it is something you can cancel there. If not, you would need to contact support and speak to billing. http://support.xbox.com/contact-us
  9. Smwutches Win User

    billing need help

Thema:

Billing help.

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