billing and payment

Discus and support billing and payment in XBoX on Consoles to solve the problem; I need help why do I have to use a us address when buy on market when I live in new zealand and no I'm not making a new account I just wanna use my... Discussion in 'XBoX on Consoles' started by Sgt Striker98, Mar 17, 2017.

  1. Sgt Striker98
    Sgt Striker98 Guest

    billing and payment


    I need help why do I have to use a us address when buy on market when I live in new zealand and no I'm not making a new account I just wanna use my original address

    :)
     
    Sgt Striker98, Mar 17, 2017
    #1
  2. d4Mike16
    d4Mike16 Guest
    billing and payment

    hi someone has bought bo4 for £200 of my credit card and i cant find the gameatag who bought this game
     
    d4Mike16, Mar 17, 2017
    #2
  3. BalloonSpore623
    BalloonSpore623 Guest
    Payment and Billing

    yeah i tried, i just really need them to get the online chat support up and running so i can get this sorted.
     
    BalloonSpore623, Mar 17, 2017
    #3
  4. Internet Expert
    Internet Expert Guest

    billing and payment

    I don't know what's making you have a US address, but you can edit your info in the
    Microsoft Account profile page.

    Ensure that "Personal Info" and "Billing Info" are both based at your New Zealand address.

    Also, in your Xbox One console settings, go to Settings > All Settings > System > Language & Location. Check to make sure your "Language region" is set to "English (New Zealand)", and "Location" is set to "New Zealand".
     
    Internet Expert, Mar 17, 2017
    #4
  5. Sgt Striker98
    Sgt Striker98 Guest
    doednt work
     
    Sgt Striker98, Oct 31, 2018
    #5
  6. FreakRoach Win User

    Payment and Billing

    Can you try some other payment mode such as another credit card or paypal and clear your due balance? You can turn off automatic renewal if you do not want it to be renewed.
  7. Geth Win User

    billing and payment

    Check the email's associated with all the gamertags on the console.

    They all send a confirmed purchase notification to the emails.
  8. crazydude1965 Win User

    payment and billing

    When you cancel subscrption it will cancel all your services if you are a ultimate subscriber ive got near a year to go with mine with hopeing to stay alive im disabled with health problems ive stopped auto renew at the moment as i dont know if ill stilll
    be here crazy times my friend.
  9. Socerest Win User

    Payment and billing

    Hello,

    For Auto-Renews such as EA Access, or Xbox Live require a credit or debit card. (Or PayPal if you have it). The card is not charged if you cancel it in time for only 1 month to be charged.

    Best Regards,

    Vince
  10. ImAice Win User

    Payment and billing

    I know your internet is working fine with other devices but for us to best isolate the issue, can you try connecting the console to a different network? A mobile hotspot for example?
Thema:

billing and payment

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