Billing account information needs to be updated for my rewards to deposit.

Hey Guys,

I have a problem where my Xbox Live Rewards credits are not being deposited into my account. The link below shows what I am seeing on my screen. I have already verified that my billing information listed in my Microsoft Commerce account is correct. Any
thoughts, I'd really like to have my rewards depositing again.

https://drive.google.com/open?id=0B3YzEvtD3VlAWXMyWnkwaEtiZVE

Regards,

Conrad

:)

 

Billing information

Hello,

My deposits for rewards aren't going through and all my billing information is updated.

Any help would be great. Thanks.

 

Rewards Account has Red Status, Says my Microsoft Acct Info needs updating to transfer credits

My Rewards account is telling me that my billing information needs to be updated before credits can be transferred to my account. Looking at my billing info, everything appears to be correct, what do I need to update. Thx

 

Hello Ilithis,

We described why this error is occurring in your previous post at (Xbox Live Rewards Not Depositing Because Billing Information Needs Updating). Unfortunately, we have
still not yet received a resolution from the team currently working on this issue.