Billed

Discus and support Billed in XBoX on Consoles to solve the problem; I'm trying to figure out why I'm getting billed 10.69 three times in one month? 65c3ae57-3b45-4990-a918-ec521f4f661a Discussion in 'XBoX on Consoles' started by ColdRaptor33880, Jan 5, 2018.

  1. ColdRaptor33880
    ColdRaptor33880 Guest

    Billed


    I'm trying to figure out why I'm getting billed 10.69 three times in one month?

    :)
     
    ColdRaptor33880, Jan 5, 2018
    #1
  2. screamineagle35
    screamineagle35 Guest
    Billed twice for one game purchase

    I was billed twice for EA access so instead of just thirty dollars I was billed 60 dollars
     
    screamineagle35, Jan 5, 2018
    #2
  3. SnipedxYa
    SnipedxYa Guest
    My account was billed when I added my new credit card, and turned off auto-renewal, which doesnt end until the 6th of December....

    The problem is in the subject line: "My account was billed when I added my new credit card, and turned off auto-renewal, which doesnt end until the 6th of December...." Also...the new month I was billed for hasnt been added yet...can someone explain to me
    why my account has been billed when I turned off auto renewal, and why the month i was billed for hasnt even showed up?
     
    SnipedxYa, Jan 5, 2018
    #3
  4. xFR3AKonaL3ASHx
    xFR3AKonaL3ASHx Guest

    Billed

    If you log in here account.microsoft.com Look under purchase history this is what you are billed for this account. Also look under subscriptions to see what you are set up for.

    Also log into any other accounts you may have
     
    xFR3AKonaL3ASHx, Jan 5, 2018
    #4
  5. THEOWENKILLER Win User

    billing

    you have cancel the auto renew before you can remove any card.
  6. WPAK Win User

    Billing

    Hi there,

    using different regions then the one you actually live in is unsupported and can result in issues, like you are experiencing at the moment.

    The only thing you can try is to contact Xbox Support (via Phone or Microsoft Support Chat) via
    http://support.xbox.com/contact-us

    They might be able to assist, if the can't then I'm afraid you will have to wait at least 3 months before you can change it back again
  7. StefanNeubauer Win User

    billing

    1. sure you can get it cancelled: either by sign in on xbox.com, then click on "my account" and "disable automatic renewal" or let xbox support do this on phone

    2. no, im afraid once started gold is not transferable to a different profile
  8. AustinM71 Win User

    Billing

    hi guy's, thanks for the reply's this may of just answered my question, i am nearly sure i owe for a month's xbox live as i had only been paying monthly never even thought of that being my problem, so thanks :)
  9. Mistress Sara Win User

    Billing

    Hi there,

    First - check the card and see if the charges are pending or posted. If they are both pending, you can't do anything until the credit card company posts them. Reason why - pending charges can be removed within a day or two, as they are often 'hold' amounts
    until the charge clears in the system and get posted to your account.

    If post are posted amounts - be sure to check
    https://account.microsoft.com/     > Payments and billings to check the order history to make sure they are 2 identical charges. It could be 2 different charges of the same amount but for 2 completely different items.

    If they are identical posted charges, you can go to https://support.xbox.com/billing/xbox-subscriptions/digital-goods-subscriptions-refund
    to submit a refund request.
Thema:

Billed

Loading...

  1. Billed - Similar Threads - Billed

  2. Compromised account still using reoccurring billing

    in XBoX Accessibility
    Compromised account still using reoccurring billing: I reached out to Microsoft support about 3-4 months ago, terrible response times. After getting somewhere in a conversation the agent pushed it up and i didn't receive contact for months. I asked...

  3. Xbox game pass billing

    in XBoX Accessibility
    Xbox game pass billing: I canceled my xbox game pass for march but still got charged for it. I need a refund please. 90bc6754-4cda-46e1-8a71-fa69a7214519

  4. Xbox game pass I canceled for March but still got billed? Refund please

    in XBoX Accessibility
    Xbox game pass I canceled for March but still got billed? Refund please: I canceled my xbox game pass yesterday but still got changed for march/2025, I only wanted the padd for February/2025. When I was purchasing it ..it said I could cancel after whenever and will not...

  5. When will microsoft stop being lazy and actually fix this bill gates needs to fire yall

    in XBoX on Windows
    When will microsoft stop being lazy and actually fix this bill gates needs to fire yall: What do i do to fix my xbox seris s, every time i start it will disconnects from the wifi and i have to go unplug my internet and every time i do it takes longer to connect. Well today i just...

  6. When you block a Microsoft Online account, do you suspend any recurring billing?

    in XBoX Accessibility
    When you block a Microsoft Online account, do you suspend any recurring billing?: I signed up for Xbox Game Pass 09 Feb and within 2 weeks my Microsoft account has been blocked for ‘detected suspicious activity’. Unfortunately because I have a new phone number and Xbox, I have...

  7. Can I refund a preoder that I made on September 2024 and got billed today for it?

    in XBoX Games and Apps
    Can I refund a preoder that I made on September 2024 and got billed today for it?: Hello. I’m asking because on September 2024 I made the preoder for the monster hunter wilds premium deluxe edition. I thought I could buy it to play it but I can’t due to mayor expense I made this...

  8. I've been charged and I canceled my subscription over 60 days and I'm still getting billed...

    in XBoX Accessibility
    I've been charged and I canceled my subscription over 60 days and I'm still getting billed...: I've been charged again I canceled my subscription over 60 days still getting billed 6e79ab6b-6b8b-4669-b685-912fdc7236a1

  9. I am getting billed for a subscription and have no Microsoft account

    in XBoX Accessibility
    I am getting billed for a subscription and have no Microsoft account: My wife keeps getting billed on her credi card and she has no account with Microsoft. How an she speak with a person? f8270196-54df-4561-bdad-701bb4fddea0

  10. Billing issues

    in XBoX on Consoles
    Billing issues: Charged me even though yall locked me out. Ive filled out like 5 forms and nobody can give me access to my account. I was charged 99.99 dollars for your subpar services....