Billed twice

Discus and support Billed twice in XBoX on Windows to solve the problem; Hi. Earlier this month I subscribed to Game Pass. I intended to get the pc version, which I subscribed and was billed for. But I also got subscribed... Discussion in 'XBoX on Windows' started by PauloPatti, May 21, 2020.

  1. PauloPatti
    PauloPatti Guest

    Billed twice


    Hi.

    Earlier this month I subscribed to Game Pass. I intended to get the pc version, which I subscribed and was billed for. But I also got subscribed on the ultimate version, which I don't want, I don't own a console. The problem is I was charged for that too
    and I can't find the pc subscription on the account page, only the ultimate. If I cancel the ultimate, will I keep the pc subsciption?

    I tried to contact support, but it directs me to an AI that doesn't help and the live support isn't working.

    Thanks.

    :)
     
    PauloPatti, May 21, 2020
    #1
  2. Mister Fitzer Win User

    Billed twice

  3. Foulstorm Win User

    Billed twice

    Your welcome, enjoy your xbox experience!
  4. Martyn Robinson Win User

    Billed twice

    All sorted mate, thanks for your help :)
  5. Martyn Robinson Win User

    Billed twice

    cant find a number at all, its just a stream of online FAQ's
  6. auroraonline Win User

    Billed twice?..

    Hopefully all resolved, had a chat with MS online, very understanding.
Thema:

Billed twice

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