Bill I didn't make

Discus and support Bill I didn't make in XBoX Games and Apps to solve the problem; So i we t to deposit money into my bank account but i didnt notice i was charge for a gamepass subscription i never purchased but this senr my bank... Discussion in 'XBoX Games and Apps' started by Numtothebone, Mar 5, 2019.

  1. Numtothebone
    Numtothebone Guest

    Bill I didn't make


    So i we t to deposit money into my bank account but i didnt notice i was charge for a gamepass subscription i never purchased but this senr my bank into overdraft and charged me even more money, is there anyway i can correct this

    :)
     
    Numtothebone, Mar 5, 2019
    #1
  2. Nixelplex Win User

    Bill I didn't make

    You might be able to get a refund, but you would need to contact your Financial institution about your overdraft fees. Sometimes they are willing to reverse those, depending on the situation.

    good Luck.
  3. Shrk1990 Win User

    Bill I didn't make

    Hey there,

    You can use the Xbox Refund Request to see if the Xbox team is willing to issue a refund in this instance.
  4. XBF Lance J Win User

    Bill I didn't make

    Hey Num to the bone,

    Thank you for reaching out. First thing you want to do is
    cancel thesubscription
    so this doesn't happen again. If you are not issued an immediate refund upon cancellation, you can check out our

    Refund Request form
    . There you will be asked to provide some basic information which you can find under your

    order history
    . Hope this helps! :D
  5. Francia J. Win User

    I got billed for a gamepass subscription I didn't ask for, and didn't receive.

    How about a family member's account where you may have let them borrow your payment details?

    You may need to ask them as well. Because in order for us to manage this, we need to locate the transaction.
  6. Francia J. Win User

    I got billed for a gamepass subscription I didn't ask for, and didn't receive.

    Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

    It means that it’s on a different Microsoft account of yours. Kindly check all Microsoft accounts that you own by signing in to https://account.microsoft.com/services to manage your subscription.
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Bill I didn't make

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