BIGELOW

Greetings from Germany.

To troubleshoot the Bigelowe error on Gears of War 4, please follow the instructions here:

https://gearsofwar.com/de-de/games/gears-of-war-4/bigelowe

If this is not about Gears 4, please do tell us which game you have trouble with.

Hi,

The error message you're getting may be due to an issue with the game server, a corrupted profile data associated with the game or corrupted game files. To clarify your concern, may we know if you're able to play other games online?

Meanwhile, we suggest clearing the console's persistent storage and alternate MAC address. Here are the steps:

Method 1: Clear Persistent Storage

1. Scroll left on the Home screen to open the
   Guide.
2. Select Settings.
3. Select All Settings.
4. Select Disc & Blu-Ray.
5. In the Blu-Ray section, select Persistent Storage.
6. Select Clear persistent storage.
7. Restart your Xbox One console.

Method 2: Clear MAC Address

1. Scroll left on the Home screen to open the Guide.
2. Select Settings.
3. Select All Settings.
4. Select Network.
5. Select Network settings.
6. Select Advanced settings.
7. Select Alternate MAC address.
8. Select Clear.
9. Select Restart.

These steps can help restore corrupted system data.

Notify us with the progress. We'd be glad to provide you additional assistance.

Hi,

The BIGELOWE Error means that your game profile is unable to connect to the Gears of War online services or servers. To properly isolate your concern, kindly provide us the following information:

• On which device are you trying to play the game?
• Are you able to play online on your other games?
• Does the same issue occur on a different profile?

Hi,

I got the same problem.

I play on the Xbox One

I dont play other games

I only have one profile

Thanks for responding!

We can assure you that this is still being actively investigated. If we hear back with further updates, we will make sure to let you know asap. Thanks for being patient and we hope to have more info for you soon about this issue.

_______________________________________________________



Xbox Forums Staff





Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox Insider Program Forums for help with Xbox Insider Program troubleshooting. Achievement
issues? Check our sticky HERE for the best info.

What popup? You need a gold membership to play multiplayer online if that is what you mean.