big problem !!!!!!!!!!!

i keep getting the 0x803f800b error after paying 4 times the ea acces 1 month subscription thinking that is an billing error, soo how can i get the 3 month refund that i didn't want to pay, and how to get rid if this error? starting to feel sorry that i
bought xbox one!!!

:)

 

Big problem

Hello,

As you were told by Microsoft Support if your account is in an over due balance you will need to pay it before you can gain access to your account again. There is no way around that.

As per any subscription agreement that has an automatic renewal option it will keep going for a certain point and you are required to pay that amount. As with any sort of magazine, newspaper, or CD/DVD program they continue to send you their end of the deal
for a bit until the account is suspended due to non payment. And they do ask that you pay the back logged payment. It works the same with Microsoft's own automatic renewal. You are responsible for turning off automatic renewal on the account if you wish to
no longer continue using XBOX Live.

No one on these forums will be able to unlock the account for you, you will need to deal exclusively with LIVE Phone Support.

Thanks.

 

Big problem

Very BIG problem

Microsoft support say that i owes them money, because of problems with the removal of money from my VISA card, they do not cut off my gold status and continued to try to take the money from the card, which is no more money. My card was - no credit - it was
impossible to go into debt! Nowhere is it written that if there is no money on the card, Microsoft does not disable the gold status and provides debt! This is a server error. Please unlock my account with the status of the silver!