Big fraud

not all issues are the same

some issues are like incorrect billing info (wrong region)

making too many purchases in a short period instead of 1 big purchase of ms points (that isn't an ms issue thats a creditcard issue as it triggers fraud locks)

thats a big one because people don't like change people like micro transactions

Sorry to hear it. First, please contact your credit card company and have the charges reversed. They may need to cancel your card and send you a new one.

When this is done, have your son log in to
https://account.microsoft.com and change his password. If he cannot log into this account you will need to contact Xbox Support via this link
https://support.xbox.com/contact-us

To regain access to your son's Fortnite account you will need to contact Epic Games Support

https://www.epicgames.com/site/en-US/customer-service

Hi
Sandrabizutti,

Thank you for posting on the Xbox forums.

The best thing to do right away is change the password to the Microsoft Account to regain control of the account. If charges were made fraudulently through an account takeover, you must remove the card from the account and contact your financial institution
to submit a fraud claim since your card information was also compromised.

If you completely lost control of the account and can no longer sign in by ay means, I suggest contacting customer support:

https://support.xbox.com/contact-us

No, they absolutely do not. Contact the FTC for fraud as the XBLET are fraud

To clarify, playing the games is not fraud.

Trying to access the account would be considered fraud.