BEYOND FRUSTRATED

BronzeFir40403 · Jan 16, 2017

OMG.....I am trying to request a call from Xbox support and the first and last name fields are grayed out and I cannot figure out how to get my name in there. And of course it will not let me submit my request without it. HELP before I pull out all my
hair!!!!

:)

SvelterAlmond35 · Jan 16, 2017

Beyond frustrated!!!!!!!!!

That's really sad that they deem is just. I get that there are more events, but it puts me behind when I was ahead of the game. If people don't see a problem with that then that just solidifies my reasoning to take my business elsewhere.

Not raging, just sad honestly. Thanks for the responses. I will be canceling my subscription as soon as then suspension ends.

SvelterAlmond35 · Jan 16, 2017

Beyond frustrated!!!!!!!!!

I get that, my post was to try to reach out to a mod or someone who could get me in contact with someone from the enforcement team.

I have submitted a case review which was upheld... and was told that I could do another in 24 hours, which was false. Then was told again that I could do another in 72 hours, which was false.

I have posted on the xbox 360 enforcement page but nobody responds there either. Why is it so hard to get a response from them yet they are so eager to dish out suspensions?

Mister Cizl · Jan 17, 2017

Hey BronzeFir40403! Head over to
account.microsoft.com and make sure to add your info there. That should help clear up the issue. Let me know how it goes!

Theory of Game

If the decision was upheld, that's the end of the discussion. Your case has been thoroughly reviewed by the Enforcement Team twice, and both reviews determined that the suspension was appropriate. You'll just have to serve the remainder of your suspension.
There will be more Iron Banner events. Missing one isn't fatal to your Destiny career.

You're not getting responses in the enforcement forums because they aren't used anymore (see the sticky post at the top of each forum). The enforcement website is the place to go now.

{Parity}

Sorry that you are currently serving a suspension. However, no one in the forums have any access to that information. It is managed completely by the enforcement team.

Mister Cizl

Hey BronzeFir40403! Head over to
account.microsoft.com and make sure to add your info there. That should help clear up the issue. Let me know how it goes!

DarthMozza

I don't know whether this will help but have you tried updating the controller through the X1,it may resolve your issues.

SvelterAlmond35

That's really sad that they deem is just. I get that there are more events, but it puts me behind when I was ahead of the game. If people don't see a problem with that then that just solidifies my reasoning to take my business elsewhere.

Not raging, just sad honestly. Thanks for the responses. I will be canceling my subscription as soon as then suspension ends.

BEYOND FRUSTRATED