Better Together glitch?

good luck. I even tried to purchase it because I got so frustrated. It still doesn’t work. That’s why they won’t give a redemption code. It won’t work. Fix this Xbox. This sucks

Today they told me, that the offer for CD version was valid until 20th September 2017

They lied to you, as it ends on the 31st of this month according to the Better Together Update info Microsoft even put out.

You are probably right.

Q:
What's the Better Together Update redemption process for disc owners?

A: You’ll need to log into Xbox Live (no need for gold) and insert the disc. You can either wait for the prompt once the game starts or go to the Xbox Store, where you’ll will find the new version of the game. If you’ve either played five hours in the last
12 months, or have bought DLC at any time, the new game should show up as free to download. If not, you can fulfill either of the conditions above before January 30th 2018 and then come back to the store to download. Please be prepared for a short wait, though
- as it may take a few days to process all the redemption requests.

So I'll just have to wait.

Have you any news about this issue ? I have the same problem and have playing for more than 5 hours.

I've contacted Xbox 3 times and they keep saying they'll send me a token and I have yet to hear back. I've played well over the 5 hours and also purchased a skin pack and ut still costs $25.99 in the store and is not in my games list. I'm starting to think
that this so-called "free" update doesn't exist. I can't afford to buy so if I can't get it then I guess I'm stuck with a game that soon won't have any new updates and content.

The last time I contacted them which makes 4 now I was told it takes 14 business days to show. I'm up to 17 business days and still nothing. Will be contacting them AGAIN tomorrow after work. This is total BS.

You would have to purchase the new version of the game. https://www.microsoft.com/en-us/p/minecraft/9nblggh537bl?activetab=pivot:overviewtab

I have been having the same problem. It's been 7 days, and still no update for me. You need to have played for 5 hours before January 30th 3018. It's really frustrating how I can't get this update... and it seems like a lot of other people are having the
same problem.