Bestellung -[Translation - Order]

Hello NoM3rcy1991,

Thank you for posting on the Xbox forums. Did you purchase too much currency for your Microsoft account? The best option is to

request a refund for your transaction. If you are unable to request a refund online, you can speak to the
Xbox Support Team. We will provide steps on how to contact the support team. Be sure to let us know the results!

How to contact the Xbox Support Team:

1. Click the support team link we provided
2. Select Billing & accounts in the category area
3. Select See other options
4. Select Charges on my account
5. Select Show contact options
6. Choose your preferred method of contact

Danke für die schnelle Antwort. Ich habe allerdings in der Order History keine Bestellung gefunden, wahrscheinlich, weil ich nicht über den Microsoft Account bestellt habe, sondern direkt über Paypal.

Hallo,

leider konnte das Problem nicht über die X Box gelöst werden.

Ein ABO oder Einkauf unter der benannten Bestellnummer wurde nicht angezeigt.

Laut der einziehenden Bank " KLARNA " muss es sich um eine Bestellung vom 27.10.2019 handeln.

[Translation - Hi there,

unfortunately the problem could not be solved with the X Box.

A subscription or purchase under the specified order number was not displayed.

According to the moving bank "KLARNA" it must be an order dated October 27, 2019.]

Sipariş geçmişinde gözükmüyor

[Translation - Not in the order history]

If going by per orders. XB1 will do well. But that remain to be seeing if translated as long trim sales.