BestBuy selling Chatpads from non US region

Discus and support BestBuy selling Chatpads from non US region in XBoX on Consoles to solve the problem; I recently purchased multiple chatpads from Best Buy and noticed that none of them have an E in their serial number and are all out of region (from... Discussion in 'XBoX on Consoles' started by roadkill66611, Nov 28, 2018.

  1. BestBuy selling Chatpads from non US region


    I recently purchased multiple chatpads from Best Buy and noticed that none of them have an E in their serial number and are all out of region (from Mexico).

    MSFT needs to fix this.

    :)
     
    roadkill66611, Nov 28, 2018
    #1
  2. Chatpad Orange and Green keys mixed up

    My XBox has already been serviced and the chatpad issue occurs on other Xbox consoles as well.

    I will contact Service but I think the real issue is that Bestbuy is selling chatpads from the wrong region. This needs to be investigated and fixed.
     
    roadkill66611, Nov 28, 2018
    #2
  3. Chatpad UK Layout issue

    Hello

    Your chatpad serial number ends with the letter B, E, F, G, or S to indicate which language it supports—British-English, US-English, French, German, or Spanish. So you might have a chatpad which is intended for the US region instead of the UK region
     
    FearedNightmare, Nov 28, 2018
    #3
  4. {Parity}
    {Parity} Guest

    BestBuy selling Chatpads from non US region

    You should contact support directly for assistance with that as they don't monitor the forums. Contact Us | Xbox Support
     
    {Parity}, Nov 28, 2018
    #4
  5. XBF Brad A
    XBF Brad A Guest
    Hello Roadkill,

    Being you currently have a thread open with this issue I will be locking this one. You can continue to post on the first one and we will help you there.

    Thanks for your understanding.

    Brad
     
    XBF Brad A, Nov 6, 2018
    #5
  6. {Parity} Win User

    BestBuy selling Chatpads from non US region

    You should contact support directly for assistance with that as they don't monitor the forums. https://support.xbox.com/contact-us
  7. XBF Brad A Win User

    BestBuy selling Chatpads from non US region

    Hello Roadkill,

    Being you currently have a thread open with this issue I will be locking this one. You can continue to post on the first one and we will help you there.

    Thanks for your understanding.

    Brad
  8. roadkill66611 Win User

    Chatpad Orange and Green keys mixed up

    My XBox has already been serviced and the chatpad issue occurs on other Xbox consoles as well.

    I will contact Service but I think the real issue is that Bestbuy is selling chatpads from the wrong region. This needs to be investigated and fixed.
  9. StuartATrueRed Win User

    Mine Arafat Java & bedrock gift card refund

    Gift cards are non-refundable, the only thing you can do is give or sell to someone else if you haven't used them. Bear in mind you can only use them in your region, so if you do give or sell them, it also has to be from someone in your region.

    Also, please do not post your phone number on a public forum, as anyone can see it.
  10. FearedNightmare Win User

    Chatpad UK Layout issue

    Hello

    Your chatpad serial number ends with the letter B, E, F, G, or S to indicate which language it supports—British-English, US-English, French, German, or Spanish. So you might have a chatpad which is intended for the US region instead of the UK region
Thema:

BestBuy selling Chatpads from non US region

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