Being told I don't own my digitally bought games

Discus and support Being told I don't own my digitally bought games in XBoX Games and Apps to solve the problem; I've seen two different error codes when trying to start my digital games, one of which is code "0x97e107df" which I'm aware pertains to the current... Discussion in 'XBoX Games and Apps' started by gebs jr, Aug 9, 2019.

  1. gebs jr
    gebs jr Guest

    Being told I don't own my digitally bought games


    I've seen two different error codes when trying to start my digital games, one of which is code "0x97e107df" which I'm aware pertains to the current xbox live errors and is apart of the current matenince. What im not so sure about is why this code is also
    interchangeable for the error message tied to "0x803F9006" which outright tells me I do not own the game I'm trying to play. I'd like to know if this is the same issue as "0x97e107df" and if there is going to be a loss on my end of owned content.

    :)
     
    gebs jr, Aug 9, 2019
    #1
  2. ENEMYKILLER97 Win User

    Being told I don't own my digitally bought games

    gebs jr,

    There are currently outages going on within Xbox Live. Link to view them here: https://support.xbox.com/en-GB/xbox-live-status

    It's not just you, and should be fixed soon. Part of digitally owned games is a need to check with Xbox Live servers, and if that connection is interrupted, sometimes this can happen.

    -
  3. ExoticExpiry Win User

    Being told I don't own my digitally bought games

  4. XBF Erick C Win User

    Being told I don't own my digitally bought games

    Hi gebs jr,

    There is currently a Service Alert
    for:

    • My Games and Apps
    • Purchase and Content Usage
    • TV, Music, and Video

    We are aware that some members may be having problems playing purchased content. We are working to resolve the issue as quickly as possible. We recommend to Sign up for the notify me option on the website for communication on the resolution.

    Don't worry, you will not loose any of the games that you own due to the service alert.

    We'll be locking the thread since the issue is being worked on as we speak.
    If you ever require any help with any other Xbox issues please feel free to come back to the Xbox Forums for further assistance.



    Thank you and have a great day.
  5. ElectroFlying Win User

    Will The Xbox One Ever Stop Renting Their Games With Gold?

    Truth is Badger, and Genchy. After being ripped off with Gold, I finally learned how to vote with my dollar.

    -

    So, these days. You don't own these games, you just bought a digital licence to play these games for a while. DRM!
  6. DVNCrusader Win User

    Store Purchases

    I don't like that at all. If I bought the game, I should own it right? Regardless if it was digital or physical.
Thema:

Being told I don't own my digitally bought games

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