Being Suspended

Hello,

If your Xbox Live account has received an enforcement due to violations of the Microsoft Services Agreement or the Community Standards for Xbox, there is nothing we can do here.



Microsoft Support cannot provide specific details about individual suspensions, but please visit enforcement.xbox.com to see additional details about the action and check if you're eligible to have the case reviewed by the Policy & Enforcement Team.



For answers to specific questions, see Friends & social activity | Xbox Support

Regards,

Hayabusa

Then you should have reported and blocked instead of responding.

thanks for the info like i said i did this just a rant as it annoyed me they should make it so the xbox knows when you disconnected from a game or if your internet disconnects as other wise people can report you for something you
have not done then you get suspended.

again thanks for the info

You'll have to wait until the suspension clears. Here's some info for you below.

1) For account suspensions or bans sign in at this site with your account at
https://enforcement.xbox.com

2) No one here on the Xbox Forums or at Xbox Support can provide the reason or proof why you were banned.

3) No one here on the Xbox Forums or at Xbox Support can change the state of ANY suspension or ban.

4) Only an actual person from the Xbox Live Enforcement Team can impose or remove a suspension or ban on the account.

- "Despite what some may claim, Xbox Live Policy & Enforcement Team will never ever ban anyone “for no reason”. Suspensions always occur as a result of a specific Code of Conduct violation."

https://enforcement.xbox.com/en-US/Home/HowTo#sub-topic0-5

5) A suspension or ban on the account is imposed when there has been a violation of the Code of Conduct or Terms of Use.

- Note: If the violation was significant, the account may face consecutive suspensions and the device could be suspended as well.

Code of Conduct -
https://enforcement.xbox.com/en-US/home/codeofconduct

Xbox.com Terms of Use -
https://www.xbox.com/en-US/Legal/XboxComTOU?xr=footnav

6) If you want to contact the Xbox Live Policy & Enforcement Team you can file a Case Review

- You can't file a Case Review if the suspension is less than 24 hours or you failed the questionnaire.

- Note: Currently, Xbox device bans are not eligible for Case Review.

Case Review -
https://enforcement.xbox.com/en-US/Home/HowTo#sub-topic0-6

7) If someone is making offensive remarks to you, do not reply back to them. Report and block them.

- If you're in a party chat and offensive remarks are being made. Your account may receive a suspension just for being in that party if the party is reported.

Submit a report on Xbox One -
https://enforcement.xbox.com/en-US/Home/HowTo#sub-topic2-0

8) It's your account and you're responsible for it. If you let a friend use your account and they violate they Code of Conduct or Terms of Use with your account, then it's your account that will be penalized.

You can view your enforcement at enforcement.xbox.com however 24hr bans are not eligible for case review. The enforcement team does not use the forums.