Being Over billed

Discus and support Being Over billed in XBoX Games and Apps to solve the problem; Hi I am having trouble with my Microsoft Solitaire account on the: 21-04-16 I paid for 1 year Premium 22-04-17 I paid for 1 year Premium. NEXT... Discussion in 'XBoX Games and Apps' started by HeadyArtist7790, Mar 30, 2018.

  1. HeadyArtist7790
    HeadyArtist7790 Guest

    Being Over billed


    Hi

    I am having trouble with my Microsoft Solitaire account on the:

    21-04-16 I paid for 1 year Premium

    22-04-17 I paid for 1 year Premium. NEXT PAYMENT SHOULD BE DUE 23-04-18 BUT I PAID FOR A MONTH ON

    27-02-18, IN THAT CASE MY NEXT PAYMENT SHOULD ME ON 23-05-18.

    IT WILL NOT LET ME ACCESS TO PAY MORE, IT SAYS I ALREADY OWN IT

    IF YOU LOOK ON MY ACCOUNT YOU WILL SEE THE PROBLEM



    REGARDS NORMAN

    :)
     
    HeadyArtist7790, Mar 30, 2018
    #1
  2. TallMinotaur479
    TallMinotaur479 Guest
    Being billed to much

    i have been charged $10 4 times in the last month for my Xbox live account I need my money back how do I do this and if a disconnect my Xbox completely will that take away my subscription thinking of going back to PlayStation after this just keeps being
    to many problems revolving around money with Xbox and the fact there is no one to call gets on my nerves does anyone have an answer for me or is this just a lost of $30
     
    TallMinotaur479, Mar 30, 2018
    #2
  3. Smwutches
    Smwutches Guest
    Being billed to much

    For billing issues, you'll need to contact suppprt. 1-800-4my-xbox if you're in the US/Canada or Contact Us | Xbox Support
     
    Smwutches, Mar 30, 2018
    #3
  4. Smwutches
    Smwutches Guest

    Being Over billed

    Smwutches, Mar 30, 2018
    #4
  5. Smwutches Win User

    Being Over billed

    For billing issues, you will need to contact support and speak to billing. http://support.xbox.com/contact-us
  6. Smwutches Win User

    Being billed to much

    For billing issues, you'll need to contact suppprt. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us
  7. Mistress Sara Win User

    Being billed for no reason

    Hi there,

    If you've followed all the steps here (support.xbox.com/.../billing-and-memberships-solution) to cancel the automatic payment with no luck,
    then it's best to contact phone support in your region so they can assist. They will be able to look into your account and keep your personal information private.

    You can contact phone support through this link:
    support.xbox.com/contact-us

    Wish I had more.
  8. Gob1zku Win User

    Can't upgrade to Gold

    Call support for your region. That status code is typically a billing issue that would have to be resolved over the phone. Just a thought, were you previously on a subscription being paid for with a credit/debit card and forgot about it? It could be a
    billing violation on the account.
  9. AceMaradonaaa Win User

    Being billed for two subscriptions

    I'm also being billed twice, but in Brazil tech support is never online and I can't find the phone to call!

    Refund please!
Thema:

Being Over billed

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