Being in a discord call crashes any games

The only other game that I play is League of Legends and it never crashes.

GPU is the latest driver using DDU and direct download.

Windows is up to date.

No applications that could be causing issues are running.

I've noticed that Discord crashes when the game crashes/runs out of memory.

I have set Discord and Steam not to use hardware acceleration.

What do I choose for compatibility mode? Windows 8?

What is the best way to check overheating issues with the GPU? Any recommended programs?

The game's team is EA which is notorious for being bad.

This still does not stop the sound from being muted when in a call. Is it not possible to be in a discord call on the PC and hear in game sounds while using this headset?

Hi, Sajjad my name is Jhon, and will be a pleasure help you

Fix #1: Disable hardware acceleration
Hardware acceleration is a feature in Discord that tasks the GPU with all the graphics and text rendering, thereby giving you a smoother Discord experience. However, if Discord on your PC keeps crashing with this feature on, you may try to turn it off, to see if it fixes the issue.

In Discord, navigate to User Settings and click on it.

In the left pane, scroll down to Appearance. Then in the right pane, scroll down to Hardware Acceleration and make sure it’s turned off.

Try streaming games in Discord again and check if the crashing in Discord issue is fixed. If yes, then congrats! If the issue remains, don’t worry – there are two more fixes for you to try.

Fix #2: Delete Discord app data
Deleting the app data will fix the issue if the crashing problem is caused by corrupt files or cache. Here is how to do it:

On your keyboard, press the Windows logo key and R at the same time, then type %AppData%\ and press Enter.

In the Discord folder, double click on the Cache folder to open it.

Inside the Cache folder, press Ctrl and A at the same time to select all the files, then right click and select Delete.

Go back to the Discord folder, and double click on the Local Storage folder.

Again, delete all the files from the Local Storage folder.

Open Discord to see if the crashing issue still occurs. If it doesn’t occur, then you have fixed the issue! If it’s still no joy, please try Fix 3, below.

Fix #3: Install the latest version of Discord
If the above fixes fail to solve the problem, it’s recommended that you clear the old folders of Discord and give it a reinstall. Here are the steps on how to do it:

On your keyboard, press the Windows logo key and R at the same time, then type %AppData%\ and press Enter.

Locate the Discord folder, then right-click on it and select delete the delete the whole folder.

In the address bar, type %LocalAppData% and press Enter.

Right-click on the Discord folder and delete it.

Confirm any additional prompts when asked.

On your keyboard, press the Windows logo key and R at the same time, then type appwiz.cpl and press Enter.

Locate Discord, then right-click on it and click Uninstall

Restart your computer for the changes to take effect.

Download Discord from its official website and install Discord.

Run Discord to see if the crashing issue is fixed.

Information source (Credits): Note: The credits for this message go to the page midwestgamefest since his publication was the basis for obtaining said information,. I hope this information has been useful to you.

https://www.midwestgamefest.org/faq...s-crashing-or-behaving-strangely-what-do-i-do

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

I hope this helps! Don't hesitate to ask if you have any further questions or need additional clarification.

Hi Shan, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Please, reset your console.

You can follow these steps:

Press the Xbox button to open the guide.

Select Profile & system > Settings > System > Console info.

Select Reset console.

Select Reset and keep my games & apps.

For more information: https://support.xbox.com/help/hardware-network/console/reset-console-to-factory-defaults

Let me know if it works!

Hello Shan,

Have you tried to reach out to Discord support?

https://support.discord.com/hc/en-us/requests/new