Being hacked

The console serial and ID numbers are used to trace where purchases come from. The reason they are required is because they have to find evidence of fraud, that the account was used on a console it did not normally get used on. If you cannot provide this,
then MS is unable to substantial claims of theft. If they didn't require this, it would be easy to cheat the system by fraudulently reporting theft when it WASN'T stolen with the intention of getting free DLC. I know what you're thinking as well, what happens
if the console itself is stolen and the purchases came from the same console? In those cases, you can provide a police report number to circumvent requiring a console serial and ID number.

Hi there, sorry to hear that you've been hacked

Here's a link with the 'TODOs' when you think you've been hacked:
www.xbox.com/.../What-To-Do

Hi there Boskerville,

I'm really sorry about the problem you had with your account. I have sent you a PM. I would I also read that link my fellow Ambassador posted.

Well, here we go!

GOLD PACK Game Consumable 07/02/2012

PREMIUM GOLD PACK Game Consumable 07/02/2012

PREMIUM GOLD JUMBO Game Consumable 07/02/2012

Xbox have "moved things around" so I wasn't able to use the links but that's what I now own, apparently.

"there are no refunds..." yah de yah de... I know that much. Shame, as I don't want these items, won't use these items and haven't ever used these items.

How in the world does this work anyway? Is it a remote thing? Is my account actually safe?

This was the last thing I bought.

Bastion Arcade Game 31/07/2011

Also, useless fact but the very first thing I downloaded was a video to Burnout Paradise. That was a long time ago.

well is there any way you can hack this account thanks