Being Doctor rewards

Discus and support Being Doctor rewards in XBoX Rewards & Social to solve the problem; Dear XBL Rewards team, I have purchased one of the eligible titles (Firewatch) and have unlocked more than 5 achievements but it does not show up on... Discussion in 'XBoX Rewards & Social' started by FlushedKeyboard, Jan 21, 2018.

  1. FlushedKeyboard
    FlushedKeyboard Guest

    Being Doctor rewards


    Dear XBL Rewards team,

    I have purchased one of the eligible titles (Firewatch) and have unlocked more than 5 achievements but it does not show up on the website. Other parts I have unlocked. That is a little strange. Could you please have a look into this?

    Regards,



    :)
     
    FlushedKeyboard, Jan 21, 2018
    #1
  2. Martinleyland
    Martinleyland Guest
    Missing Credits ??

    hi there I have recently bought a game called gears of war 4 from my being doctor rewards, but I never got my reward credits for buying it ???
     
    Martinleyland, Jan 21, 2018
    #2
  3. TightlyUndone
    TightlyUndone Guest
    January Being Doctor Rewards mission

    Update: The two purchases are now showing up in My Missions.

    Thanks
     
    TightlyUndone, Jan 21, 2018
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Being Doctor rewards

    Hello FlushedKeyboard,

    Since you registered as a British Rewards member, only purchases in that region's currency (GBP) is eligible for Rewards. Since your purchase of Firewatch was made with CHF, it was not eligible for Rewards, and did not complete the first part of the offer.
    Since you did not complete the first part of the offer, you cannot progress the achievement part of this offer.
     
    XBLRewards8, Jan 22, 2018
    #4
  5. XBLRewards8 Win User

    Being Doctor rewards

    Hello FlushedKeyboard,

    Since you registered as a British Rewards member, only purchases in that region's currency (GBP) is eligible for Rewards. Since your purchase of Firewatch was made with CHF, it was not eligible for Rewards, and did not complete the first part of the offer.
    Since you did not complete the first part of the offer, you cannot progress the achievement part of this offer.
  6. TightlyUndone Win User

    January Being Doctor Rewards mission

    Update: The two purchases are now showing up in My Missions.

    Thanks
  7. XBLRewards8 Win User

    January Being Doctor Rewards mission

    Hello TightlyUndone,

    Apologies for the inconvenience. There was a server maintenance that caused processing of purchases to be delayed. We can confirm that we have now caught up on your purchasing, and have recorded your 3 achievements.
  8. XBLRewards8 Win User

    missing credit for Being Doctor Rewards

    Hello MonkeyBaconCake,

    Apologies for the inconvenience. There was a delay in processing due to one of our databases being taken down for maintenance. We see that we have caught up on processing your purchases. You should see achievements to follow once those completions are processed.
  9. XBLRewards8 Win User

    Using Credits to buy Games - Being Doctor Rewards

    Hello PunkRockRobotV2,

    Yes, that purchase would count towards the 30 USD requirement.
Thema:

Being Doctor rewards

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